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January 2024 by Karen K.
This review is for US Bank not a particular branch. This bank will put a 48 hour hold on your account and not tell you.... Until you call the bank because you can't get into your online banking. I have two accounts at and I accidentally used the wrong account to make my Zelle transfer from.... Very simple mistake. My account was locked - this happened the Wednesday before Thanksgiving- and I could not access anything until the following Tuesday! All for a simple Zelle error... I understand, protecting the customers account... Call me and ask ....something other than just closing down a customers account. So my advice is... Go talk to them and ask about the 48 hour hold policy before you open an account.
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August 2023 by Dan C.
They are listed as a Cashapp service center but no nothing to answer any questions. Waste of my time
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December 2021 by Peter M.
Online Check deposits a JOKE!!! Not business-friendly!!! I'm sorry you're having displeasure with our mobile check deposit services. Unfortunately, we are unable to increase your mobile limit. You have to be a customer for more than 6 months for the system to approve the request. Tip: If you keep making deposits into your checking account at a branch, it will show the need for a higher limit through the mobile app. In order for the mobile limit to be increased, they have to see the need. If you keep depositing large checks it will show the need for the limit increase for the mobile app. The more you use the service within your limit, the limit will continue to increase. I know that's not the answer you're looking for. Let me know if I can assist you further. Thank you. ... Branch Manager.
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April 2021 by Dennis C.
As I walked up to the window to be helped the guy working the bank window (not wearing a name tag) turned the lights off told me to wait here, walked to Starbucks 10 yards away and ordered a drink. I had to wait 5 minutes while he waited for his drink to be made.
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September 2020 by Rachel Henning
A bit confusing to find the first time if you don't know it's WITHIN the grocery store. But the people who work there are nice and helpful and the bank is open longer than most other us banks so it's a pretty convenient spot once you know where it is. They are a full service US Bank with an ATM immediately on the left.
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February 2016 by Josselyn Mishell
Excelente customer service.