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February 2024 by Aryanna Bautista
One of their employee, I think he has a high position because he has his own office is very bad at what he does. Of he is the manager, I don’t think he deserves his position. I believe his name is JOHNNY or JOHN. He is an asian guy. He is not very welcoming and seems in a hurry. He doesn’t seem to answer his client’s question nicely and correctly. He just says whatever he wants without researching. He needs to be re-evaluated if he is really deserving for his position. He should not work with people because he have a bad personality. He’s not passionate about what he does. If he doesn’t care about his clients, then he should work inside a facility where he doesn’t have to deal with people. Because of his unwillingness to help, he didn’t help me achieve my goal. If only I can give zero star, I would.
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August 2023 by Tania Rodriguez
In all Chase bank branches I have been served by very kind, respectful and professional people.I don't regret being at Chase Bank.
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April 2023 by David Protelsch
No off hour atm anymore
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March 2023 by Jason S.
This location is near where I work so I've been here a few times now. It's usually aight. Sometimes they only have one person on the window like come on one person isn't enough when 10 ppl in line though come on with it
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November 2022 by Charlotte Banks
I was happy with Chase but since the rearrangement of Seaside's branch of back to front and NO ATM ACCESS for quick banking (walk through the bank for cash???) its got me PO'd. Closest location is Alvarado. On weekends, get there early before the tourists and church people take all the parking.
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November 2022 by Bronxbomber4ever
No atm. Really? It's 2022. POS branch. Avoid.
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September 2022 by Connie Oliveira
I Have Been With Chase Bank For 16 year's the Staff that does work there are very kind and fun as Professional as a person could be. People Need to Understand the Staff working there because they have Families just like us or illness people need to humble there selves
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August 2022 by Laura V.
The website said this location is open but it is temporary shutdown. It does not say when it will reopen. This misleading information on the site when you look it up.
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April 2022 by Warshok V.
Bank refuses to cash a check written by one of their customers, citing arbitrary policy. Ridiculous. I refuse to deal with such a business, and I encourage everyone else not to do business with them.
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April 2022 by Ignacio R.
The manager from this bank doesn't have any respect towards he's clients the ones that have accounts in chase. This man needs to have that extra training, how to treat others with respect!
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September 2021 by O Man Laga
I came there one Monday morning and Aaron approached me and offered to help me. I did not have to wait in line. He was courteous and helpful and got what I needed hassle free. I recommend this branch and will be using it from now on. Thanks!
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September 2021 by Silver Jones
Nothing against the employees, but plenty about cancelling customers for their political affiliations.
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August 2021 by Nena C.
I came in yesterday to open an account. I was told couldn't until tomorrow since he had an appointment. I set an appointment for today. I am here waiting 18 mins after my apt because he is helping an older Anglo couple... I guess their money is greener than mine.
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May 2021 by Jeramiah Reponte
One of the worst chase branches I’ve been to! I guess they only have a waiting area just so they can skip you. I was waiting for a teller to upgrade me account to military for about 10 min and this other person walks in and gets helped right away to open an account... I mean come on it’s not hard to peak over to the waiting area to see if there is anyone else waiting to be helped... complete lack of awareness. Highly recommend going to the chase branch in Monterey off of Alvarado st. That guy needs to talked too and or trained better. Ridiculous.
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April 2021 by Kelsey Gonzalez
Forget Bank of America (unless you want to get robbed)!! I heard great things about banking with Chase and so far, so true.Walked into this location without an appointment and moments later I was receiving excellent customer care from Stefan. The Chase app is user friendly but I still got a rundown on how to confidently track finances with ease. Highly recommend this bank to anyone with children as well- they are partnered with Disney.
