Metro by T-Mobile has received positive reviews from customers who have been pleased with the service and plans offered by the company. The reviews highlight the exceptional customer service provided by the staff, particularly Alex and Felix, who are described as knowledgeable, patient, and helpful. Customers appreciate the personalized attention they receive, with Alex going above and beyond to ensure a smooth phone purchase experience, including turning on different phones and transferring data to the new device. The store is also noted for its clean and welcoming atmosphere, as well as the reasonable prices. Overall, the reviews suggest that Metro by T-Mobile provides a reliable and satisfactory service, with a customer-focused approach that leaves customers feeling satisfied and recommending the company to others.
The chubby short guy is a thief. He overcharges u for unnecessary charges and pockets the difference
January 2024
I have had Metro for years. After changing from my Blackberry I intended to get something else if Metro didn't do the job. I'm still here with Metro.....
February 2023
I absolutely loved my phone purchase experience with Alex and Felix! This is by far, my favorite Metro PCS store. Started in Bay Area, this is the nicest, most thorough and helpful team I've worked with yet!! Count on getting great service and good advice!
