The United States Postal Service location at 1093 Broadway Ave is a busy post office that offers walk-in passport services. Customers travel from significant distances, such as Millbrae and San Jose, for appointments, noting the staff is great, friendly, and in a good mood, providing service with a good attitude and understanding. Passport services are efficient, with appointments handled immediately and completed quickly. While some customers previously avoided this location due to issues like packages going un-scanned, recent experiences confirm positive changes, with packages now scanned reliably. The employees receive specific praise for their helpful and accommodating service. This USPS is committed to secure, reliable, and affordable delivery, managing retail operations and constantly innovating to improve customer experiences.