The United States Postal Service location at 1093 Broadway Ave is a busy post office that offers walk-in passport services. Customers travel from significant distances, such as Millbrae and San Jose, for appointments, noting the staff is great, friendly, and in a good mood, providing service with a good attitude and understanding. Passport services are efficient, with appointments handled immediately and completed quickly. While some customers previously avoided this location due to issues like packages going un-scanned, recent experiences confirm positive changes, with packages now scanned reliably. The employees receive specific praise for their helpful and accommodating service. This USPS is committed to secure, reliable, and affordable delivery, managing retail operations and constantly innovating to improve customer experiences.
It's a Post Office. Nothing bad or great about it. A bunch of hard working, under appreciated, people dealing with too many frustrating customers. They do an amazing job for a taken for granted service.
March 2026
This location is excellent. The staff are all friendly and helpful. I've been coming here for many years and this place doesn't disappoint.
February 2026
I love this place , the staff are so kind and open to any questions , I might have. They make it easy for me to ship out anywhere.
