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June 2022 by Angel R.
This company is lucky it only has 6 reviews, because I know of at least 6 people/families who have stopped doing business here. A simple list: unresponsive, does not communicate and return calls, does not complete taxes on time, office manager curt and harsh and not customer service oriented. Many mistakes on taxes causing taxpayer to have to pay much more than necessary. Wrote the company my concerns through a certified letter. No response. I used this company for years. I have lived in Sebastopol for many years and they had a good reputation, but like everything, things change. And this company has...dramatically. Caveat emptor! Buyer beware!
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May 2022 by Samantha O'Brien
No communication whatsoever. I contacted them in February and they said they could do my taxes. After following up multiple times I barely got their packet in time to gather all the needed info and return it before the deadline. The "organizer" they sent was basically a 1040 form and not any easier than doing my own taxes. I returned everything and called to confirm that they had received it. Now, a week late, after bugging them again for confirmation, I find out that my taxes were never filed.
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May 2022 by Anna Deurloo
Hands down the best!
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June 2021 by BRYCE Hoffman
I love this place ❤
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September 2020 by Sara Martin
My dad has used them for year they are wonderful people and do an amazing Job.
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June 2019 by Cortney F.
They did our taxes this year at a pretty last minute request on my part. They had them done well in time and even filed on my behalf. The process was super easy and we will definitely return.
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March 2019 by Rachel R.
This company has no process for intake of new clients, poor communication both internally and externally, unfamiliarity with DropBox and google sheets. A mutual break up.
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April 2018 by Desiree Packard
I've received nothing short of incredible service at Bardella & Associates. Andie is the only person I have found who I trust to handle mine and my husband's taxes. Thanks everyone for all your hard work!
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March 2018 by Critic C.
1 of only a handful of businesses in the city or county with excellent & professional customer service, that we can always trust. I would never go anywhere else for taxes. I can't even say enough about these lovely people. It's so nice to go somewhere for a change where people really know & care about what they're doing. We're lucky enough to get to deal with Barbara, the boss. She even discovers things that we didn't even know about before. But that's what a good CPA is for. She's the best!
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April 2016 by Silas Alvarenga
Wow, I love this house and a well known professional services by Bardella & Associates.
