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November 2023 by joseph l.
I don't use the term "outfu**ingrageous" very often, but when I do, it's because two days before Thanksgiving, I was denied a limit increase on external transfers in a month, something necessary to access my funds, being that I am out of state and on business. I can understand not giving a credit increase or issuing a loan, but this is cash in a money market. The most ironic part is, this isn't even the first time this has happened. Back in spring I was in a similar situation and it took 3 weeks and multiple manager calls for them to increase my limits so I could transfer more than $2000 a month to my external debit card. I'm such a fool for thinking this was amended and a thing of the past. I should have closed my account immediately when I returned instead of allowing these guys to dictate how and when I use my resources. This could literally cost me an incredible partnership opportunity. You're the worst.
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June 2023 by Jodi S.
I have asked several times to not have my name and address sold to insurance companies by Community First Credit Union and, despite calls and letters, they are still selling my information. I don't want life insurance. I simply want banking that is not part of a large corporate banking system. It doesn't work to advertise community and then spam your customers. I will be taking my business elsewhere.
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February 2023 by Jason W.
I was excited to use a community resource and open my business account with Community First Credit Union. Sadly, I needed a letter to give to my payroll company that validated my account. The credit union did not respond to my email request. Then after going in in-person and being told I would get a letter that afternoon, I received nothing. Standing out front the next morning at 1000, the time they post as opening, they tape an "open at 1030" to the door right in front of me. Guess I will not make my first payroll obligation on time. I expect a little more help from a bank. Really disappointing.
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August 2022 by Rachel Adair Dawson
Community First branch in Sebastopol makes you feel like family ?Michelle, the branch manager, is so warm and welcoming. She recently helped me with a loan process that went so smoothly, I wouldn't dream of going anywhere else. They truly live up to their title!
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June 2022 by Neal Price
My local Community First Branch, in Sebastopol, made my auto loan and vehicle transaction fast and easy. This is my third vehicle financed through them and the interest rates are the best. They have great knowledgeable staff.
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May 2022 by Lisa Bennett
Michelle and her team at the Community First Credit Union branch in Sebastopol are fantastic! They are very knowledgeable about their services and are always so helpful and friendly. Michelle explained our options to us and worked with us to figure out which ones are best for us. My husband and I are very happy that we are members of the Community First branch in Sebastopol!
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May 2022 by Pam Ruffino
Dawn Leandro is fabulous! She made the refi process seamless. Excellent communication, vast industry knowledge, unbeatable rates and so efficient! Looking forward to referring her, and working together again.
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April 2022 by Charles Mann
Our mortgage lending agent Dawn Leandro was professional, polite & friendly throughout the process of our loan.She answered all of our questions, took control and made the entire process as smooth as possible.I would recommend her to anyone who wants an excellent experience with their lending services.Thank you so much Dawn!!!
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December 2021 by Gary Bachelor
Community First Credit Union and Marieva were outstanding to work with. I tried another credit union but it just took too long. I applied for a loan with CFCU - it took one day and they were a pleasure to work with.
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October 2021 by Ray Williams
We've been so happy with all the folks at CFCU. First off, they helped us through the COVID pandemic. They gave us a 0% 12 month loan at a time we really needed it. We currently have a car loan and a CFCU credit card. Both products were so easy and the rates BLEW AWAY the competition. If you are currently with a box store bank you should look into all that CFCU has to offer. And, you'll be able to speak with knowledgeable friendly people.Thanks so much to all the CFCU folks!
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October 2021 by Craig Wilkinson
So glad to be banking locally now with CFCU where i know my money isn't invested to fracking the Arctic. Amicable staff provided me with answers to all the questions I had about my auto loan
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September 2021 by Liz Garcia
If you need a mortgage, I highly recommend Dawn Leandro in the Sebastopol Branch. She is very knowledgeable, helpful and fast. She took care of everything and we were confident she had our best interest in mind.
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September 2021 by Alysha Lane
Absolute worst customer service. Told me that she doesn't know how i got that i walked 8 hours from Guerneville because she couldn't varify my address even though she had the lease right in front of her. Told me to go spend money that i dont have for a post office next door knowingly i dont have qny reason to be in Sebastopol all the time and dont have evidence of being a resident of so. Ill absolutely never go to this location
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August 2021 by Denice Solgat
Dawn Leandro is quite possibly one of the most effective bank officers I’ve ever Had the privilege to work with. She never lost faith in a complex loan process… we went into this application process knowing it would be complicated… But the ultimate goal of sustainable housing for a single mom with five children was always part of every conversation. Eye on the prize she would say… I never knew mortgage loan officers could be so supportive and helpful in a lending scenario. There’s no doubt that Dawn Leandro is An integral part of our community. It was a true honor to work with her. Community First Credit Union …Keeping the community first and foremost. #ForeverGrateful. #CustomerForLife
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August 2021 by Jessica Morilla
Michelle, the brach manager at the Sebastopol, branch went above and beyond making sure that I had a smooth experience closing out an old car loan and beginning a new one. She was a huge help!
