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September 2023 by Ty White
Great napa auto parts store the people here know there stuff
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August 2023 by Sassie Booboo
Napa might be a little expensive but always worth it compared to the others. Love this store
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August 2023 by Abbie D
We literally walked in off the street (and tourists at that!) — after our rental car’s battery died (for the second time in 24 hours). We were thinking we’d have to buy a battery charger to keep on hand for the rest of our trip, but then Billy asked us a few questions, gave us some basic diagnostics and helpful assistance. His calm and kind demeanor (and willingness to help two strangers) was a breath of fresh air. Really grateful.
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May 2023 by Michael Reed
Have shopped at NAPA for years and they always help. Good crew.
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November 2022 by Kevin P
Had the alternator I needed in stock it was almost twice the price of any other auto parts retailer but didn't have to be ordered and wait
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October 2022 by Dave “D Mac” Mac
I’m real pleased to see my local NAPA auto parts that I’ve been going to for more than 25 years still there… However struggling. I feel like they cater more towards the professional and that they don’t provide much for the guy walking in off the street. In town like Sebastopol they could do more like to Sevastopol true value center and cater to the high-end taste of the people that live here.
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September 2022 by Julie Choi
Very helpful.
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June 2022 by Bailey S.
Getting auto parts from this store was a breeze. When dealing with car issues, the last thing you want is to face more b.s. these guys were friendly, personable, quick and assertive. Definitely my new go to auto part store in the area. Thank you!
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May 2022 by Rebecca Freeman
They are absolute crooks
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May 2022 by Rebecca F.
They sold me an old dead batterty...Bettinellis confirmed battery was way old and dead....tried to get a refund and even though bettinellis confirmed it was bad they refused to give a refund. Crooks, run run run away...we have lived in Sebastopol for decades and neither us or any of our extend d family will ever again give this crooked business any business. Three of our kids are mechanics and agree they are shady
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April 2022 by Kathy H.
My car is older, as am I. With four straight days of rain forecast I saw I badly needed new wiper blades. When I went into Sebastopol Napa auto parts the salesman had a wide variety of blades -I needed two different sizes. Ron, couldn't have been more patient or helpful. He returned to the storage room a number of times ,searching for the exact items , two different length blades that were easy to install. He was patient and didn't try to sell me anything but what was needed. I am so pleased with this exceptional service. Napa will be my go-to store from now on.
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January 2022 by Richard
Very helpful, courteous, and knowledgeable. Best place to go in Sebastopol!!
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December 2021 by Andrew Franquelin
No one wearing masks, confused why you'd want a dehumidifier for your car in west county, generally outdated feeling set up that feels more like a supply store than a retail location.Not even friendly .
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December 2021 by Carolyn M.
I was shopping for snow chains for my car, and the tires were unusual. Another dealer had told me they couldn't get them and recommended that I call Napa. It took Ron quite a while to get all the information necessary, but he ended up finding a set in their inventory. I went there, was treated like an old friend, and walked out with my brand new chains. It was a great experience.
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November 2021 by Prapog Andy
No one wearing masks, confused why you'd want a dehumidifier for your car in west county, generally outdated feeling set up that feels more like a supply store than a retail location.Not even friendly .
