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February 2024 by M 2thebeat
The rep was super nice super friendly and very genuine. 10/10 customer service
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February 2024 by Madison Hamilton
As soon as we got into the store Daniel came right up to us and began helping us. We were trying to trade in my phone but it still had payment on it but he let us upgrade for one of our different phones. He also helped us transfer the data
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January 2024 by Darth Neo
Selma Ca, Jay fixed my issue in less then 20min. Great location
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December 2023 by John Quiroz
I want to give a shout out to Genevieve! Forthe outstanding customer service she provided. She went above and beyond her job duties and engaged like no other. She was persistent on her goal in helping me achieve what I had set out to accomplish with getting a situation resolved. She remained professional when talking to other representatives on the phone and apologized in them not helping my situation. She gave me all the resources I needed. Thank You for you being so Awesome!
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December 2023 by Maria gutierrez
thank you very good treatment and discounts ?
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December 2023 by Sabrina Iniguez
Great Customer Service! Alex helped us when adding a new line and understanding our current billing structure. We stopped by an hour before closing and they were kind enough to stay past the closing time and helped me pick out my case. I appreciated his help.
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September 2023 by Stephanie Mars
Genevieve was awesome. She went above and beyond to help me and over exceeded my expectation.
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August 2023 by Mara Diaz
I had a great experience getting my new phone from AT&T. Daniel Navarro displayed professionalism, great communication skills, kindness, and patience. He not only represents the store but as for the company extremely well. I would recommend Daniel Navarro to anyone in need of a new phone plan, new accessories, or a new phone. He possesses knowledge, charisma, and people skills that make him an excellent choice when choosing any of the things mentioned above.
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August 2023 by Kathleen Cavazos
Horrible experience. The sales team is pleasant but the manager Jay is a nightmare. He was extremely rude. He talks to his staff in a rude manor. From what I can tell he was really nice to buying customers but if you have an issue or in my case need to exchange or return a phone he is rude and condescending. While I was there Jay was responding to his sales rep who was really nice and trying to help me the best he can with smart remarks. Totally unprofessional. Maybe they have fair rating because majority of people are buying customers but if you have an issue or are frustrated with the service DO NOT turn to this store Jay will make you feel insignificant and trust he will embarrass you if he can too. He is not interested in customer satisfaction with service but rather seems focused purely on sales.
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August 2023 by Kathy Roam
Happy with my phone sales man and manager Jay was very nice and helpful
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July 2023 by Roman Diaz Sr
Great job to Jasmine who immediately attended me and to care of all my needs...I came out with a new phone and a speaker. Her customer service was excellent
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July 2023 by Javier A Nava
Great Costumers Service, Easy To Pay Bills And Answer Any Questions That You Have...
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July 2023 by Erika Cabrera
Thank you to all ATT REPS FOR YOUR ATTENTIVENESS on a timely manner, your professionalism and your positivity and the best part, your smiles.?
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May 2023 by Eros M.
Worst spot to get a phone here. They sold us a phone, we had it for less than 24 hours gave it back to them because we found a better deal elsewhere. They charged us non refundable restocking fee, which was not okay but I still payed it. Then fast forward 3 months we get a bill from them stating we never returned the phone and wanted to charge 800 plus for the phone that I don't even have. Make sure you read all fine prints don't let these guys fool you.
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May 2023 by Rachel Edwards
Nice sales people