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March 2024 by Keith Clark
The corporate part of the company is okay. I have no problem with my accounts or anything like that. My issue is with the location. Whoever is in charge is a complete idiot. The lines are always massively long and the tellers are slow as molasses in January. To make it worse there's no limit on transactions. The line can literally be out the door and there's only one or two tellers and they just take their sweet time about it. Granted the tellers are good and everything, but hurry up. This is business not a social club. Other people are waiting. One transaction needs to be the limit if the line is long. In addition there's never any emphasis on adding more tellers. The manager is a complete idiot and should be fired and not allowed to manage any public facing business. I'd love to be there when they fire the idiot so I can applaud.
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March 2024 by Nachi Mercado
I just went to the ATM in Selma it's 2 amAnd none of the 4 worked ?
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May 2023 by Tyler Somes
Stopped to pull out cash. No sense of urgency. And they come around to ask how they can help them walk away. Not even helping.
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May 2023 by Ryan Lane
Horrible customer service at least I closed my account better banking is not at bank of America
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January 2023 by estevan alvarez
horrible service. they never answer the phone.
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September 2022 by Kou T.
Sense of urgency is very low, need better training done for workers. Whoever is managing this branch clearly doesn't listen to what it's customers needs.
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May 2022 by Ron K.
I really like the people at this bank! Everyone is so helpful & respectful! I have no problem in making an appointment and talking to them to make changes to my account or set up a living trust! I love this bank!!!!
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May 2022 by Joseph K.
This branch is the worst of the worst of a once fine financial institution. BofA sucks as it is but this branch is run by Morons. EVERY time I use their 2 machines I encounter a technical issue forcing me to go in and wait behind 8 other Patrons with 2 teller window open. DO NOT USE Bank of America. As soon as I tweak my DBA, I'm going to Fresno First Bank. I'm treated like my name is Musk there!
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April 2022 by Savannah De La Cruz
On April 20th, I went into the Selma Branch. I had an issue with my B of A credit card, I spoke with Carlos in hopes that he could help me with the issues I was having. To my surprise, he was so helpful and professional and helped resolve the issue. He went above and beyond, he was on the phone for about 20 minutes trying to resolve the issue and with his help I was totally satisfied. In general people point to the negatives, and forget to point out the positives. Thank you so much B of A.
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March 2022 by Issac genaro Azua sr
It takes a long time to get assistance here ! I guess it just has to be this way ! It's 2022 why does it have to be this way?
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August 2021 by Jay K.
3 employees sitting at desks (doing nothing) waiting to help customers open accounts. 0 customers wanting to open accounts. 2 tellers helping customers, 18 customers standing in line waiting for a transaction. This place is unbelievable
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July 2021 by miukreb
I hate bank of America its always packed with people and only 2 bank tellers it should be called the slowest bank of America
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July 2021 by Selina V.
this is by far the worst bank ever. i would never recommend this bank to anyone!!!!! they literally don't let you cash your hard working check!!!!!! i don't even understand how this stupid "bank" is even a bank. like i've never Heard of banks holding your hard working money! they dont even deserve one star!!!!!!!! If your thinking of banking with this bank SAVE YOUR TIME & GO SOMEWHERE ELSE CAUSE I PROMISE YOU'LL BE VERY DISAPPOINTED.
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June 2021 by Douglas Cox
I drive right up or there is a short wait at the drive-thru ATM in Selma. ? I like that it offers $100 and $10 bills in addition to $20s.I usually see a long line for indoor services, but I understand there is a PANDEMIC going on and appreciate? that they may have reduced staff, be implementing social distancing protocols, have capacity limits indoors, etc. to LIMIT THE SPREAD OF A CONTAGIOUS AND potentially LIFE ALTERING VIRUS.I never have a problem getting through the parking lot, usually plenty of empty spots by the drive-through ATM. I see people waiting to park up front, and if that’s all you want, then of course there is “no parking”. But that’s just me✌️
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June 2021 by Anthony Escamilla
It’s like a 80% chance each time I come to this Banks atms that one of them isn’t working. Then it leads to me waiting for 15 min minimum just to pull some cash out.
