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“At this business, the workers are all very friendly. They quickly attend your needs. I can take my packages, make copies, or get a document notarized. I appreciate their service and their respectful manners. There is always a smile in their faces when you greet them. My family, friends, and myself will continue to be a customer of SAM'S MAIL CALL.”
“Update to previous review! Had to go back a week ago (because I had to) and things have changed! The older gentleman who I spoke of earlier was a whole new human! Was completely giving off happy grandpa vibes while maintaining his professionalism while I was there and remainder me of mine (RIP gramps). He wasn’t even helping me, someone else was! People wore their masks, social distanced, and I saw someone disinfecting the place ? say what! I wasn’t there forever and the person who helped me was decent on timing. Overall such an improvement and very impressed!Original review:Bad service! It was utter chaos in there, the older Hispanic gentleman with glasses who was helping me looked like his gave up on even trying to tell people to socially distance or want to be there lol. The lady who works up front is normally the most helpful and nice. Wish I got her, instead of having to come all the way home for tape even though he had some literally right I front of me.”
“Had an issue with a package, and Terri (I believe that was her name) was excellent in how she handled my concern. She was thorough, professional, and genuinely focused on resolving the issue. I’m grateful for people like her who truly care about taking care of the customer. -Graphic Threads”
“@ Rolando and E Calderon, as a postal employee myself, you're probably speaking about Rural Carriers who don't wear uniforms. We are not required to wear them; only city carriers have to wear uniforms.”
“I called because I had a package being sent to one of my customers and we got a notification that said the address was insufficient. I double checked with the buyer and I had the address entered correctly, so i called your office to get assistance. The representatives were extremely helpful and went above and beyond to help me out. I was very thankful and appreciative of the whole experience. Thank you so much!”
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“Thank you, Mark (Selma Post Office) for helping me gain some peace of mind during this pandemic. I was so worried that some mail that I sent was lost! Mark followed up with some colleagues at a different post office and actually called me back! I really appreciate this gesture - hope our team of essential workers remain healthy.”