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“Hi
I had a great experience with the storage facility. The staff were friendly, specially Cristy professional, and went above and beyond to help me find the right unit for my needs. Everything was clearly explained, and the process was smooth from start to finish. I really appreciate their patience and quick responses — it made the whole experience stress-free. Highly recommend!”
“Luis is the man, since we got our space online we had to head to the office to double check our rental. He was fast to the point and helpful. Would recommend him too anyone trying to rent in Trojan storage of sun valley”
“Danielle is an incredibly Amazing person, very patient and courteous even when under customer pressure.. she’s going places.. I will keep my business with US Space Storage centers- Thanks again Danielle!!!”
“It was fast and very accommodating.information was given in understandable manner.she always smile and even help me to put the app on my phone.give her excellent.grade”
“I just rented a storage unit for a temporary move, and Ryan was awesome to work with. He was super kind, explained everything clearly, and made the whole process really easy. Definitely appreciated his help and great customer service!”
“Rose for president!! No i'm only kidding. Every time I'm at the facility I catch Rose cleaning the property. She's a very hard worker with a very friendly outgoing personality and always wears a smile.”
“Walter and Sergio were very kind, welcomed us in a very good way. We are very satisfied with the service they provided us. The stratum is clean and also well secured. The price is also lower compared to others...”
“Went to the storage unit in Montrose and spoke to David at the front desk. I have to say the customer service was great and the facility is very impressive. Super clean and convenient to get around the facility. Highly recommend it if you need additional storage.”
“Stephanie was extremely helpful with choosing a storage unit. She explained options clearly and showed us around. She was charming, thorough, and has my utmost gratitude.”
“Big shout out to Edna she is the sweetest. Very well informed and always has time to answer all my questions. It be help with my rent or anything else I need gracias mija your the best”
“I am very fond with the manager Melissa! I had a few issues but she went above and beyond to help me with it (: I’m still very upset about what happened but content that she is here to assist me! She deserves more than 5 stars”
“Tania is awesome, she helps and answers questions very clearly to where I have all my questions answered. She is well knowleged of what the company has to offer for us clients. Thank you Tania.”
“Rented a storage unit at this location for about 2 years. Never had an issue with them or with my stuff being held there. Recently moved out, and it went smoothly.”
“Janet was very helpful in assisting me today and every other time that I have needed help or information she is always quick to respond and has excellent customer service skills.”
“Well this is not the first time and had a great interaction with Mina she is such a joy to talk to and conducts she self in a very professional manner. She always welcomes me with a smile! She takes the time to explain the situation and how to manage it. I very much enjoy going into the office to just say hi. She is all of what is needed at the location. ⭐️⭐️⭐️⭐️⭐️”
“I have used many storage facilities over the years and have had many poor experiences. This Extra Space location is truly one of the best storage facilities I have used. Manager Tom is fantastic --- from helping find the correct size unit, answering my stupid questions, making sure the facility is clean - and always being so pleasant! In an era that does not value customer service, it is wonderful to find a business that places a premium on happy customers.”
“Promised my girl Edna a review today ? i met Edna a year ago when she had just started working at public storage and I had just rented my unit . She is Very well informed, knowledgeable and very helpful . She made my experience very pleasant. So much that I am still storing here and have recommended public storage to my friends and family . The staff is impeccable and the property features are great .”
“Helena has been really helpful since the first time came to this storage I really liked the experience here and the service they gave also really clean and secured storage I would surely recommend this place!”
“I was helped today by an associate named Paul and he was very quick and professional. My issue was solved almost in an instant. Thanks so much to Paul for his great support service!”
“I had a great experience with Celine. I have been worried about getting another storage unit after my previous one from another place was broken into. She put me at ease and made me feel positive about getting my new unit. And I trust that my stuff is safe here.”
“We rented a spot online and everything went pretty smoothly when checking in. Jennifer in the office was very helpful in making sure we found everything we needed.”
“Michelle.. very informative and patient in her job .. Excellent ! ! Michelle and Tony!! I have the right person and my good experience inPublic Storage at 15145 Roscoe Blvd. Panorama City.”
“5 star experience all the way! Karen the manager was extremely helpful and patient with us, showing us several units which were all in excellent condition. The facilities are very well maintained and the customer service is superior. I would highly recommend this place and especially Karen for help with any storage needs. You will not regret it.”
“I had an amazing experience at this Store Quest location. The employee Andrew got me set up quick and easily, no hassle and the property was very clean and organized. 5/5 would recommend!”
“Gabriel was awesome! Super friendly and knowledgeable, while being fully transparent. He went through all the paperwork with me thoroughly.
10/10 would recommend”
“Amazing! I have looked around at multiple Extra Space locations, but this one is without a doubt the best one in the area. It is kept very clean by the staff, and making stops there is always a pleasant experience. Roxanne is absolutely amazing and truly takes care of the tenants there! This location has great temperature-controlled units, with a variety of sizes. The overall location is fantastic, but the staff is what truly makes this location stand out even more. Highly recommended!”
“Always a helpful and safe place. Dawna is always warm, welcoming and friendly. I feel good about having my items stored here as she lives onsite and is always keeping the property looking clean and spotless. Having past experiences in other storage companies, I have gone through the stress of having my unit broken into and items stolen - with this property, I have peace of mind and feel safe knowing my unit is clean, the area is attended to, a manager lives on site and there is plenty of security around. Dawna is always friendly, keeps an eye on the property and manages the area very well. To be honest, it's the best experience I've had with a storage unit because of her professional friendliness. Even when I have questions or concerns, she is always attentive and willing to help. I've had my unit for over 3 years and am very happy knowing my items are safe with Dawna. Fantastic manager.”
“Love this place! It’s very clean, secure, safe and the staff is amazing! Scott along with the district manager made sure I was taken care of by calling and texting me to assist with my issue. People don’t have to be kind and in a world where we see less and less of that daily.. I am one that appreciates it! I recommend if you are looking for somewhere to store your valuables! Thank you Team Trojan of Glendale!”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience at this Public Storage location thanks to David. He was extremely helpful, professional, and patient in answering all my questions. He took the time to explain everything clearly, walked me through the process, and made sure I got the right unit for my needs. It’s rare to find someone who genuinely cares about customer service, but David definitely goes above and beyond. Highly recommend this location because of him!”
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“So far so good havent had any problems here as far as my storage unit goes. Gate access 6am-6pm weekdays and 6a-5pm weekends. They provide a lock, you could use ur own lock. Or you can use both.”