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“Hi
I had a great experience with the storage facility. The staff were friendly, specially Cristy professional, and went above and beyond to help me find the right unit for my needs. Everything was clearly explained, and the process was smooth from start to finish. I really appreciate their patience and quick responses — it made the whole experience stress-free. Highly recommend!”
9:30AM - 5:30PM
11022 Olinda St, Sun Valley
Self Storage
“Luis is the man, since we got our space online we had to head to the office to double check our rental. He was fast to the point and helpful. Would recommend him too anyone trying to rent in Trojan storage of sun valley”
“I have used many storage facilities over the years and have had many poor experiences. This Extra Space location is truly one of the best storage facilities I have used. Manager Tom is fantastic --- from helping find the correct size unit, answering my stupid questions, making sure the facility is clean - and always being so pleasant! In an era that does not value customer service, it is wonderful to find a business that places a premium on happy customers.”
“Michelle.. very informative and patient in her job .. Excellent ! ! Michelle and Tony!! I have the right person and my good experience inPublic Storage at 15145 Roscoe Blvd. Panorama City.”
“Rose for president!! No i'm only kidding. Every time I'm at the facility I catch Rose cleaning the property. She's a very hard worker with a very friendly outgoing personality and always wears a smile.”
“Tania is awesome, she helps and answers questions very clearly to where I have all my questions answered. She is well knowleged of what the company has to offer for us clients. Thank you Tania.”
“I had an absolutely fantastic experience with Extra Space Storage in Glendale! The entire process was incredibly smooth and stress-free.
I was able to reserve my unit online easily, and I appreciated getting a follow-up call the very next day to see if I needed any assistance with selecting the right unit and completing the signup. The staff was genuinely helpful and explained everything clearly without any pressure whatsoever – they were simply there to help me make the best choice for my needs.
When I arrived at the facility, the staff took the time to show me a couple of different unit options and provided thoughtful recommendations. The signup process was remarkably fast and efficient. He even walked me through downloading and using the app to unlock both the main door and my storage unit, which is such a convenient feature!
The facility itself is exceptionally clean and well-maintained. I was impressed to see they have a loading dock, which made moving my items in from the truck so much easier. The entire place feels secure and safe.
If you're looking for a storage facility in the Glendale area, I highly recommend Extra Space Storage. Great service, great facility, and a truly hassle-free experience from beginning to end!”
“It was fast and very accommodating.information was given in understandable manner.she always smile and even help me to put the app on my phone.give her excellent.grade”
“Hi we have worked directly with Jarod in Studio City and he has delivered AMAZING and helpful customer service! The units are kept VERY clean, and working with him has been professional + a pleasure!!”
“Vivian went above and beyond getting my parents set up with their new storage unit with so many storage units in the area we shopped around but the customer service and pricing here was far superior.”
“I was helped today by an associate named Paul and he was very quick and professional. My issue was solved almost in an instant. Thanks so much to Paul for his great support service!”
“When we called extra space, we spoke to Justin, he help me with getting a space, and told us the next steps. Upon arriving to extra space on Foothill and Vaughn St, we were greeted by Edwin. He walked us to where the space was, answered all our questions, that we had. The storage area was very clean , and smelling very nice. We didn't get this much courteous at Van Nuys.(2) Once again, the staff is wonderful. Rubia help me again. I will definitely tell others. About the storage and how their clean. And they're there to help us, so thank you to all the staff.”
“I just rented a storage unit for a temporary move, and Ryan was awesome to work with. He was super kind, explained everything clearly, and made the whole process really easy. Definitely appreciated his help and great customer service!”
“Went to the storage unit in Montrose and spoke to David at the front desk. I have to say the customer service was great and the facility is very impressive. Super clean and convenient to get around the facility. Highly recommend it if you need additional storage.”
“Big shout out to Edna she is the sweetest. Very well informed and always has time to answer all my questions. It be help with my rent or anything else I need gracias mija your the best”
“I had a great experience with Celine. I have been worried about getting another storage unit after my previous one from another place was broken into. She put me at ease and made me feel positive about getting my new unit. And I trust that my stuff is safe here.”
“I am very fond with the manager Melissa! I had a few issues but she went above and beyond to help me with it (: I’m still very upset about what happened but content that she is here to assist me! She deserves more than 5 stars”
“I came here today needing to get the biggest size storage unit they had. Jennifer was so nice to help me out. My stress level went down so much. This place is the best. Highly recommend recommended and go to see Jennifer.”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience at this Public Storage location thanks to David. He was extremely helpful, professional, and patient in answering all my questions. He took the time to explain everything clearly, walked me through the process, and made sure I got the right unit for my needs. It’s rare to find someone who genuinely cares about customer service, but David definitely goes above and beyond. Highly recommend this location because of him!”
“5 star experience all the way! Karen the manager was extremely helpful and patient with us, showing us several units which were all in excellent condition. The facilities are very well maintained and the customer service is superior. I would highly recommend this place and especially Karen for help with any storage needs. You will not regret it.”
“Janet was very helpful in assisting me today and every other time that I have needed help or information she is always quick to respond and has excellent customer service skills.”
“I got a storage unit about four weeks ago by a gentleman named John. The promotion was two months half off. I receive an invoice for the following month four weeks exactly saying that I am paying full price.
I contacted the Rinaldi location. I was in conversation with a gentleman name Andre I would like to say, even for the minor inconvenience. He was very professional, and he helped a lot and was Super patient.
I do believe John was from a different location, so I’m pretty sure circumstances and systems were completely different nonetheless The gentleman name Andre took his time to help me and I really appreciate it regarding the first incident. I would give it a good two out of five with the minor inconvenience being fixed. I’ll give it a five out of five.”
“Robert was awesome! Super friendly, patient, and made everything really easy. He went out of his way to help me find the right unit and made the whole process stress free. Definitely appreciate his help!”
“We rented a spot online and everything went pretty smoothly when checking in. Jennifer in the office was very helpful in making sure we found everything we needed.”
“I had an amazing experience at this Store Quest location. The employee Andrew got me set up quick and easily, no hassle and the property was very clean and organized. 5/5 would recommend!”
“Extra space storage 10/10 experience. I had 4 units at the van nuys location. All the staff was super helpful and friendly. Alegandra P. made my close out experience super easy. Would definitely recommend getting your storage here.”
“By far the standout thing about this place is the exceptional service.
Glenn in particular is an absolute legend, it's clear by the reviews and interactions I've witnessed that he in particular has touched a lot of people in a positive way and I can vouch for that.
Storage is storage, but what has this a cut above is the service.”
“Customer service here is phenomenal! Answered all my questions and found the right size storage! Also appreciate the cleanliness. Thank you ! Joselyn you’re awesome!”
“Friendly & professional staff.
Roxanne is a great supervisor and Kevin is another great guy that helped me with the new unit.
Thank you.
Arman”
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“So far so good havent had any problems here as far as my storage unit goes. Gate access 6am-6pm weekdays and 6a-5pm weekends. They provide a lock, you could use ur own lock. Or you can use both.”