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July 2025 by Johny torres
Cashier kady was a great help. She’s very knowledgeable about the products
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July 2025 by Træ Müsi
Rude customer service here. Employees laughing having a great time while I'm just standing in the front. Guy was immediately unfriendly and made me feel very unwelcomed here in the morning. Calling in the guy was rude over the phone as well. Really BAD customer service. Ended up just leaving as this employee was hinestly unbearable and extremely unprofessional.
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July 2025 by HerbbieMoore
I had a great experience with Kady she helped me with my license plate on my Mercedes because we couldn’t find a screw to fit , she didnt give up but kept on trying until we got it fixed!
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July 2025 by Joya Branscomb-Harrell
It's always busy but good cust. Service
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July 2025 by Tage Borgeson
Kady was very helpful and accommodating. She helped change my car battery and windshield wiper with ease and professionalism. I will definitely return to that location!
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July 2025 by Caroline Gray
My AC was no longer blowing out cold air. I went a couple places, including Amoco in Burbank where the man was incredibly hostile and said it would be $300 just to check the AC, but I had a feeling it was something simple. Finally came here to see if it just needed a refrigerant recharge. That was it. Cost of a can of refrigerant: $14.
Saved myself hundreds of dollars and the employees are kind and helpful.
You have to be a bit patient as some of them are teens learning how to do things on cars (replace headlight bulbs, recharge AC refrigerant) for the first time. But the help is free. I voluntarily tip them because they do a good job.
I don’t like overpaying or dealing with shady hostile car shop people, so this is my absolute go-to. They’re great!
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July 2025 by Tristan Craven
kady helped me with my corroded battery, she went the extra mile to get my battery in a good spot. five star customer service. she’s amazing
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August 2024 by Melody Domhoff
Corinne was a blessing she was very helpful and understanding, she made things really easy and not over whelming, staff here are very helpful and problem solvers, will come again!!!
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August 2024 by Alma PEREZ
Thank you Leslie! Great service patient and gat helped by Leslie. Recommend
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August 2024 by Emily Krueger
Our car key fob stopped working on vacation. They took time to help troubleshoot and fix it, very much appreciate the help!!
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August 2024 by Linda Stefano
Kai was helpful. Quick and easy shopping experience. Thank you
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July 2024 by Ryan Larsen
Dominick was a massive help, with a return and advise utilizing his expertise on how to go about the repairs on my vehicle. Best autozone in the valley.
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July 2024 by Mark McLernon
They had what I needed to get the job at hand done so it was a positive experience
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June 2024 by Emma Schmaljohn
I came into Auto Zone urgently needing a new battery. Rick was eager to help and despite the obstacles we continued to encounter, he was there to assist and come up with solutions. I wouldn’t have been able to install my new battery without him, and the dealer would have charged me hundreds. I can’t say enough how appreciative I am of coming across this store during a stressful car situation. Thank you Rick and Sherman Oaks Auto Zone! Will definitely be back.
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June 2024 by Bethany Smith
Got a battery for about $200, free headlight checkout for free. Get the autozone card to save on purchases and get coupons. Rick and Alberto (he's new and training) are great at what they do!
