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June 2023 by Adrian
Helpful and friendly.
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June 2023 by Tea “teahoneylemon” Honey Lemon
I have the pleasure to be served by Eddy. He is simply the best! Kind and professional. Thank you Eddy
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March 2023 by Nina Bell
Such a lovely friendly staff!!!! Every single person is so helpful and welcoming and so very kind!!!
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February 2023 by Eleanor Neyman
Couldn't find anything interesting for myself.
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December 2022 by Manuel Del Valle
Bad experience ... Employees giving regular prices on sale items.
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August 2022 by L L
Tom deserves a raise!I have one simple rule, if a store associate doesn't say "Hi" within 5-10 secs of seeing me, I don't buy a thing.... Tom saw me immediately introduced himself, asked for my name, remembered it, and was the overall BEST associate I've ever come across. Tom deserves a raise or bonus! It's associates like him that keep people coming back!
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July 2022 by L M
Tom deserves a raise!I have one simple rule, if a store associate doesn't say "Hi" within 5-10 secs of seeing me, I don't buy a thing.... Tom saw me immediately introduced himself, asked for my name, remembered it, and was the overall BEST associate I've ever come across. Tom deserves a raise or bonus! It's associates like him that keep people coming back!
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May 2022 by Drew Almstead
Cheryll is the best!
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January 2022 by Thiago Oliveira
Employees are nice and selection is decent.
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November 2021 by Kurt H.
The people there are nice and the clothes are nice. However, if you wear anything larger than a size 44 jacket you're s.o.l. for trying it on. Buy it online they say. If that's the case why stock anything in the store at all? Wear a size 38? I'm sorry sir but you have to buy that online. Size 42 or 44? I'm sorry but you have to buy that online. I know. It's a 1st world problem but I am taking my money elsewhere. That's a 1st world solution.
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August 2021 by Veronika C.
Thank you to Valerie who provided exceptional service, the type of service that keeps you coming back.
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July 2021 by mary m.
The worst. So rude. Not helpful. Will not be back!! Go ANYWHERE else. Everything from start to finish was terrible. If you need a size, they won't help. If you are standing in a never ending line of ONE person ahead of you, NO OTHER employee will be called to help. Employee after employee will come by and then literally refuse to help. It's just awful!
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June 2021 by Nancy F.
I literally Just walked into Banana Republic in the Century city mall and what a bunch of snotty saleswomen. I walked in wearing a BR dress and denim jacket. There were only 3 customers in the store. I walked by the gal at the counter, she didn't even look up and the other women walked by me looking at me head to toe with this uptight look. No hello, welcome, oh that looks great on you...nada!! I have NEVER encountered there's such snotty/bitchy behavior at a BR. Definitely going back to the one in Sherman oaks. Kudos to the SO staff! Later Century city......
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May 2021 by Mark J.
Thank u Sofi for taking care of me as though i was spending a million bucks! Awsome custumer service!
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January 2021 by Baruch Kreiman
Great sale! 70% off meant that there were some excellent shirts for under $20
