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April 2024 by Barbara S.
i love shopping here..the people are experts and Janet the owner is a wonderful helpful lady..very professional and she has the best staff..they help me immensely..have been a fan for 25 years at least they know everything about beauty and if they dont they will get someone that knows..exceptional help..thanks always
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March 2024 by Koko K.
As a loyal customer who has been coming to this business for years, also recommended friends and family, I had a legitimate expectation of receiving service and quality. Regretfully, I wasn't very satisfied with my most recent visit to the store. I asked a store employee for help during my most recent visit in order to choose a hair color product that would properly match my hair. I bought the suggested product, believing them to be knowledgeable, and excitedly applied it at home just to find that it wasn't the correct hue. I discovered that the product within the box did not match the label after giving it a closer look. I was really disappointed in myself for not realizing this mistake and went back to the store to try to get the incorrect products exchanged. The employee, however, firmly rejected my request, putting up an obstacle. I asked nicely to speak with the owner, and I was appalled by the arrogant attitude I received. With a heartless statement, "I am not going to lose money on my customer," the owner showed a flagrant disrespect for the loyalty and happiness of her customers. The owner persisted in rejecting my fair request, even though I had been a customer for years and was prepared to swap the item instead of receiving a refund, not to mention that they sold me the wrong color. This experience has left me deeply disappointed and disillusioned with "Beauty Collection". As a customer who has consistently supported their business, I expected better treatment and a willingness to rectify mistakes. Unfortunately, their lack of accountability and customer service has left me no choice but to take my business elsewhere. I urge potential customers to think twice before patronizing a business that prioritizes profit over customer satisfaction.
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December 2023 by Lauren F.
Absolutely LOVE this place. They carry top beauty brands and they always have great recommendations. I always prefer to shop local when I can and this place has become my go to for hair products. Added bonus: I accidentally left my wallet there and they kept it safe and were so kind about it.
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October 2023 by HipHopDance Eliana
I've been calling several days in a row now to ask a simple question do they do refunds without a receipt if the product is used and if I paid with card so it's traceable back to the system. I bought a loctaine deodorant for twenty bucks and it still makes me smell like body odor. I know lots of cheaper deodorants that can do the job better. However since cust service can't grab the phone and I don't have a car I'm not willing to walk several miles just to see if I can return loctaine for a refund or not.
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September 2023 by Sandra S.
I've been calling several days in a row now to ask a simple question do they do refunds without a receipt if the product is used and if I paid with card so it's traceable back to the system. I bought a loctaine deodorant for twenty bucks and it still makes me smell like body odor. I know lots of cheaper deodorants that can do the job better. However since cust service can't grab the phone and I don't have a car I'm not willing to walk several miles just to see if I can return loctaine for a refund or not.
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September 2023 by Mary M.
I have been visiting this beauty store for 5+ years now & love their selection of products. The past two times that I have visited, I was left disappointed and upset. I asked the cashier if I can get some help with hair products and she directed me to Gwen. Without even letting me speak to ask my question, she immediately attacked me and said that the color specialist will come in about an hour & that she could not help me and with attitude asked "So, what is your question?"...Wow. I was left astonished and after that felt disrespected and did not ask my question. I only wanted direction on where to find Schwarzkopf since I am already well versed with hair dyes/colors. I walked away and a few minutes later see that she began helping other customers with their hair color/product questions but had refused to help me. That was very rude of her. I ended up asking the other employee who was the cashier & she was so kind, understanding, & helped me find the products I was looking for (I was not able to catch her name). The last time I had visited the store and she had tried to help my daughter find a shampoo, she belittled us and insulted my daughter for having copper hair. She needs to learn how to be kinder & helpful to customers.
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June 2023 by Mc M.
I've been going to this place for years to get my hair color. I just went in to get some more color and needed to know which color I should go with. I know that they keep the information in the computer but my hair color has changed since the last time I came in. When I arrived the two women that were working there gave me the dirtiest looks. And said that nobody could help me in their hair person wasn't coming in till tomorrow. Then they just stared at me! It was pretty clear that I was interrupting their breakfast. One of them told me to go pick the color out myself. And I couldn't do that because clearly I don't know what I need. Why don't you have someone in there who can help? I would think the big part of your business involves hair color and products.
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April 2023 by Cristobal Rendon
They literally have anything you could need, even for men.
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April 2023 by Betsy Lindsey
Phil here and Senna cosmetics are the best. He knows the product (others Im sure as well) but this is my particular choice.
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March 2023 by Farmon A
On-stop shop where I found all products I needed. Definitely recommend this store and the stuff is great too!
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March 2023 by Jon Jamesons
Really liked the store. Friendly staff and all beauty products that I need were there
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February 2023 by Lesley S.
This is the best beauty supply store w/heavy emphasis on hair color/products. There's an amazing selection of brands both domestic & imported. Also great accessories for DIY coloring/cutting/styling, etc. They carry good cosmetic brands plus interesting variety of related products; inventory is huge! Nice helpful staff too.
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February 2023 by April Quintero
They well stocked, helpful, nice good parking
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November 2022 by Michael M.
Yo. Just went in there to look for a new face moisturizer and support a local biz. Asked for a recommendation and was told about 5 reasons why I was wrong and didn't know anything and kinda loudly in front of two other customers. Sooo...that was messed up. And she never even made a rec. pffft. I would've bought something just to get out of there.
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October 2022 by Richard Anderton
Amazing, Janet and all will take you to the land of beauty products and just what you need to make you more amazing than you already are.