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March 2024 by Stan Pete
Didn't have what I wanted..
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March 2024 by Stephanie Beach
DO NOT SHOP HERE!!!!I asked a store “geek” to recommend the right cable hookups for my monitor, and two cables cost me $50.THEN the cables didn’t work. So I took them back to the store and was told that they have a “new” return policy that refuses ANY returns after 15 days unless you upgrade to a Best Buy annual membership. Not even store credit.The “manager” was completely uncaring and refused to take responsibility for the bogus cable referral that caused me to purchase the wrong cables in the first place.Please save your money and just get your cable on Amazon. At least Amazon accepts returns.
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March 2024 by Mike Lawson
Went in shortly before close to return an item and was directed to the front instead of the return center. The person assigned to help me rolled her eyes when she saw that she had to help me (this was just before close ) and then muttered something under her breath. I may delete this later because it is kind of silly to post a review after someone was rude and it isn't exactly the end of the world , but it really stood out to me how rude the best buy clerk was and it was surprising.
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February 2024 by Roman Romeo
Always a great experience in this store, and someone is there to point you in the right direction. Usually quick in an out.
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February 2024 by Jonathan Gaurano
I’m writing this in my car… this is how livid I am. On Sunday the 25th at around 3:30pm I enter in the Best Buy. I go around to browse at items. But, what I’m really looking for is a rode microphone.I spot a case of them and it is locked. I look around so as someone who has worked retail before - instead of just calling someone - I go to the front of the door (security) (a man with a beard in front of the door sits literally just staring at his phone the entire time… doesn’t even look at me in the face) and I ask him if he can call someone.He obliges and says they are busy but will bring someone in - and I say “no worries take your time”And then I wait.5 min.10 min.I’m calm.A bald guy with glasses who works there passes by, waves at his cashier friends (which makes sense) goes and chats with the guy with the beard…Sees me and I wave at him with a smile… trying to be polite as I’ve worked retail before. He states “you need help?”I say yes. He replies he will get someone over… and I wait again.I see the cashiersI see other employees coming out from behind the cashiers (back room)I see employees standing around.I see the guy (the beard guy) in the front still staring at his phone.I am livid. But I’ve worked retail before and def understand what these associates go through on a daily basis… but still some decency would be nice.I just walk up to the front and finally I say, “hey man what happened? I’ve been waiting for so long?” He finally looks up from his phone and doesn’t apologize. Instead says, “I thought I sent someone… they didn’t show up?”He takes his microphone to call… but I think I had enough. I just say “you know what. it is fine…” and I leave.I don’t know if this review will do anything… probably not but I just need to vent out my frustration.I don’t even write reviews… It has been a day and this was the last thing I thought I would have issues with -How can a man who works at Best Buy treat me like how he treated me while just gallivanting on his phone?Again - thanks for listening. I didn’t want to be that guy - but here I am.
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February 2024 by David Marmol
No comments thanks
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February 2024 by Collette Chemistry
I worked with their geek squad once before and had an overall good experience. I am trying to work with them again and it has been a nightmare. I can't get any updates or call backs. Someone I know went over to check on the status was made to wait 40 mins and the associate clocked out and left without ever giving them an update on what was happening. So unprofessional and a total headache. What's the point of paying for a service when you can't get said service or the customer service is abysmal? Why does no one answer the phone? Multiple calls and messages over several days and no return calls or anything. Horrible quality.
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February 2024 by Fernando zuazo
Good quality/price although without much offer. It wants to cover too much and for my taste it falls short in the offer of each product.
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February 2024 by Eric Tomlinson
They have some knowledgeable people but they don't keep their inventory accurate. Phones system said 3, they said 1, 0 in reality.
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February 2024 by Даша Кириченко
All good, but they have me chopped cash in change.
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February 2024 by Galina Capanni
Very professional job, thank you for employee's, they give me good advice and service ? ?
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February 2024 by Sherwin Davidson
Too many empty shelves
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February 2024 by Kyle
Customer service was terrible, basically ignored me until I was in their face and then acted like I was bothering them when I asked a simple question. I will not be going back to this location if I can at all help it!
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February 2024 by Juan P.
Team was helpful , found product quick . Line to pay was short, everything was easy.
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February 2024 by Aaron Glen
Arthur Khatcherian was incredible!!! The absolute GOAT!!! He answered all of our questions honestly and provided insight on the best value for what we were looking for. He was chill af and didn't try to sell us on anything which is what made us so comfortable buying. Give him ALL his flowers because if we need anything else I know exactly who to go to. Arthur, thank you so much!!! Everyone was super nice and knowledgeable but Arthur was perfection!
