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April 2024 by Cathleen Nolan
Everyone has been very helpful. Very professional and easy to work with. I feel fortunate that I had rocket to help me with this process.
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April 2024 by bibi lora
I have been working with this company since 2015, when I opened my first business in the USA. BR quickly set up a company for me in California and obtained all the necessary tax numbers for my company. They provide a very fast service, always giving recommendations on business maintenance and taxes. They have a great system of notifications for payment and submission of all necessary taxes and reports to the state and IRS, which allows me not to forget about important reporting deadlines and to submit all necessary forms on time. Thank you for your work.
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March 2024 by Loren Conners
The team at business rocket has been extremely helpful in assisting my clients in setting up LLCs and S Corps. They are user friendly and very responsive.
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March 2024 by Peter Edmon
It was a great experience dealing with Business Rocket to apply for TCP and get it active.Tereza is such a professional person , who made the whole process goes smooth.Highly recommended!
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March 2024 by Hollywood Chauffeured Cars
We recently received our 1099 forms later than expected, which was challenging. Additionally, we encountered difficulties due to the inexperience of the staff handling our inquiries. Typically, our questions had to be escalated to a supervisor for resolution. Furthermore, there was a delay in a scheduled phone meeting. While the company may excel in other services, we found their tax services unsatisfactory for our company's needs. Despite not receiving the anticipated level of service, our request for a refund was unfortunately denied.
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March 2024 by Galip iron
In reviewing recent feedback and examining the experiences shared by others, it's apparent that there have been several concerns regarding timeliness and professionalism. Notably, there have been instances of delayed responses to phone meetings and last-minute filings. Upon researching the team's background via LinkedIn, it seems that some staff members may lack the necessary experience, which has led to a cycle of inefficient communication. This often involves initial interactions with less experienced staff, followed by eventual escalation to more knowledgeable individuals, thereby extending resolution times. Additionally, I encountered a situation where a refund was denied despite not receiving the promised service, necessitating a dispute through my bank. This experience has underscored the importance of choosing a service provider carefully. It is my hope that this feedback will serve as a constructive critique, prompting improvements in service delivery and staff training. Wishing the team all the best in their efforts to enhance their services.
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February 2024 by Nicholas Myers
Worst experience ever. Trying to get a refund from them now. Delayed my business formation by weeks as they failed to show up to meetings and did not clearly communicate over the phone. KEEP AWAY.
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February 2024 by Matthew Eidam
The wife and I have been working with the Business Rocket team for over two years now, absolutely amazing experience thus far. Recently they have gone above and beyond expectations to ensure we are in the best possible position with our business. Want to be provide a special shout out to Charlene for her prompt responses, consistent professionalism, and ongoing courtesy towards my family. Thank you Charlene and the BR team.
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February 2024 by EL jugo
Caveat emptor these guys are operating out of a different country or stealing business ideas. There Business to business and only send and respond to emails at 11pm. they said my business name wasn't available after there website said it was. I told him on Monday to refund Id gladly put in new order. The same day I requested refunded I contacted Zenbusiness by Mark Cuban and got it done with the trademark filed. 11pm the next night after requesting a refund the next he asked Again how would I like to proceed. I took screenshot of my business name and EIN and said I no longer interested. it's now Thursday at 11 pm he claims that he can do the name. I said I already own the name and to reference the screenshot. he claims to the has send a refund to a manager and I'll get it next week. who is leaving he is with the bag without direct supervision. That theft were Im from. here the statue A person commits theft if, without lawful authority, the person knowingly takes control, title, use or management of a vulnerable adult's property while acting in a position of trust and confidence and with the intent to deprive the vulnerable adult of the property. on top that are using Sweet Karen face on there YouTube ad that they offer the lowest price. they don't even price match. That's a lie. They don't even price match
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February 2024 by B W
Really helpful navigating the CPUC!
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January 2024 by Josh Handy
Great service.
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January 2024 by Khaled Farahat
Very professional team. They understand the process very well and will work with you to expedite the process to the best of their abilities. They were able to provide the needed permits in a professional and timely manner
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December 2023 by Hunter Vokes
Not helpful at all, take forever to respond.
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December 2023 by Abel
Can't get a hold of someone when you need them. Only when they are worried about their reputation or you not paying them. Avoid BR.
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September 2023 by julieth giraldo
BusinessRocket, Inc is an amazing company. There is no enought words to describe the great experience I had while oppening my LLC with BR. Nevertheless, I want to highlight a few aspects for my rating:-They count with customer service representatives who havenot just experience but knowledge in different matters, so the company has high quality customer service!!-They answer your emails very fast and schedule meetings in case you have any doubts.-The time for creating the company and get you the final docs is impresive-The set of documents after the company was formated was really complete. I also received other valuable information to consider while running my businessAs summary they really care about you and your business!!! I am so happy to have choosen BR! Congrats to Tatevik, she is great!!!
