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November 2023 by Jillian Baronoff
I visited this DSW location in October and was pleasantly surprised by the great customer service. When checking out, I asked the cashier if they could honor my September birthday discount. While she was unable to do so, she offered me a better discount on my purchase and offered to validate my parking without me asking. I will definitely be shopping there again!
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July 2023 by Richard Stein
Not like it used to be. Huge selection yes, very little price variety, too many styles look the same, store was essentially empty, Galleria like a ghost town, granted it was midday during the week, but lots of vacant stores, parking expensive, think this was our last time there.
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July 2023 by Duke Bristow
My wife found two pairs of shoes she liked in 15 minutes and I found one myself.
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May 2023 by Yamit Florentin
You'll likely find what you're looking for here.Good customer service and a vast selection of highly high-quality shoes at slightly discounted prices. Always hit or miss, as the selection depends on what they get. However, their choice is so large I have never failed to find the shoes I was looking for.They didn't have my size, so Sofia helped me order one pair of Fila Women's shoes with free delivery to my home. They also validate your parking ticket.
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May 2023 by Miguel Gonzalez
Thank you DSW. Great deals on shoes. Employees are super nice and polite. Sofia is absolutely wonderful. Excellent customer service. So happy with my purchase!
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May 2023 by Karen Sha
I had a very good experience at this DSW location. Got the shoes I wanted at an awesome price!Also, the employees are very friendly and professional, especially Sofia... She's very helpful and nice.
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April 2023 by Stephanie L.
This is why everyone is buying online, and stores like this are going under. Took my foster kiddo to get shoes for her first ever dance recital. Black converse van style. Looked online for the size and in stock before going. Got to the kids section and no.size 4 I. Basically, any shoes. Any converse ,vans, and most others. Asked a girl for help. She had no clue and said maybe at the other end of the story and brushed us off. Asked a girl at the front and said.well, if I don't see any," then all sold out. not offering to look online just, oh well. I.am.fighting cancer and fostering an 8 years old while teaching elementary school, so i.have a lot of patience and let things slide. But wow, the store was empty. Finally, I found a.3rd person.Alekx who.was nice, honest, and helped measure my kiddo. Got her some cute shoes but would have gotten all 3 of us a few pairs .instead, I went and ordered on Amazon. My foster kiddo deserves good memories, and I don't need added stress and rudenessWill.email cooperate and DM
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April 2023 by Tricia K.
My daughter bought two pairs of sneakers that she desperately needed. The cashier gave her a 30% discount which was great!
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March 2023 by Amie L.
What a shoe store! I like this spot. Plenty of options. Now fashions mixed with then prices. I can usually find what I'm looking for here. No one said hello to me and asked if we needed any help but the store was empty and we were able to navigate freely. I enjoy shoes so I can wander for a long time. They carry most sizes and have a huge clearance section. I recommend this store, it's usually not crowded!
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February 2023 by Valerie B.
Edina is the best! Give her all the rewards. She helped me and my Mom in a rough Saturday and made our day so much better. Because of her, this is my favorite DSW. Rare to find a business nowadays with employees who care. This is one of them!
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February 2023 by Samantha Louise R.
The selections at the store were OK but a defining factor for my rating was the mean cashier in the front. I understand you hate your job but at least treat your customers with a modicum of respect. She didn't even say hello she just took our transaction and got us to leave. I'd rather shop somewhere else lmao not worth it. I hope she treats others better.
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January 2023 by Samantha G.
Great selection of shoes. A bit pricey though. The employees are all super sweet and very helpful!
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December 2022 by kelly Garver
Found shoes needed. Good selection.
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November 2022 by Baby Beary
Has a small variety of brands and styles. Shoes are half-price or cheaper at Nordstrom Rack and Macy’s. I could have saved $40 on my shoes. Also, a Karen who works here is unprofessional and rude.
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September 2022 by Shantel Turner
I had a few minutes before my movie so I popped in and got a pair of running shoes for my 5k this Sunday. Great selection. And since it is my birthday month I got $5 off.