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January 2024 by Jon Banks
I've had a mailbox here for about a month now and the guy behind the counter, Axel has always been beyond helpful and professional. I recommend all my friends to get a mailbox here if they need one.
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September 2023 by D F
I was looking for a UPS or drop of mailbox nearby the area (along burbank and van nuys) and the lady from CVS pharmacy told me that there's a mailbox right accross and I went, Axel from this office is very helpful and super nice. I recommend their effecient and good service.
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September 2023 by Suzy T.
Everyone is awsome. Their prices are reasonable they are friendly professional and on top of it.A special thanx to Axcel for his servuce of excelence with a smile and great attitude. Thank yoi AxcelSuzy T
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September 2023 by Lennox H.
Best mailbox center for miles. Every time I come here the service is excellent. I needed to send a fax months ago and he did it for free without thinking twice. Old school style service. Very appreciated. Padded envelopes reasonably priced. Everything you need. I couldn't recommend a better place. A PLUS.
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August 2023 by Ana Marcela Wilkinson-Flores
Axel was absolutely amazing to do business with. I don’t live in Van Nuys but I will be recommending he get a raise. I am serious, he was so welcoming and took care of me with the most outstanding customer service. I need to speak to the boss. Asap
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August 2023 by M J.
Been with Federal Mailbox for a couple years now and so far they've been great. I had two other PMBs previously that caused me lots of headaches. But I signed up with Federal Mailbox about a year after their move to the current location on Van Nuys near Burbank Blvd (only two blocks from my condo) and was very pleased with their service from the very start. And when new management took over in June 2022, things got even better. Isaac Garca (the new owner) is a really friendly guy and his employees who are there most of the time are not only friendly but always helpful. No problems at all with the current Federal Mailbox Center. Can highly recommend.
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July 2023 by Plaza Manager
The ownership contacted me and they heard me out, and assisted me in finding out where my package was. This is all I required. The Owner is very nice.
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July 2023 by kat
Forget Olive Garden, because when you’re here you’re family! You could NOT ask for better customer service! Axel is amazing.
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July 2023 by HirokoW
Excellent Service ❗❗❗❗❗ Axel & Jax work smoothly and efficiently in providing for your needs❗ They check your mailbox for any notes regarding any package that arrived for you. They hand you your letter mail and proceed to pick up your package if you have them. If you have any questions, they provide you the answers clearly and in a very cordial and pleasant manner❗ It's always a pleasure to renew our service contract with them. Thank you very much Axel & Jax ❗❗
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July 2023 by Brandie Neal
Not all heroes wear capes but I think I’ll find one for Axel! If this sounds like hyperbolic, it shouldn’t. He saved me from having to rush to the post office after my session at the gym next door. It was a small request for a stamp, and not only did he fulfill it, but he was gracious and kind to me. We even chatted for a minute after his heroic act. I really appreciate him and his kindness. Thanks Axel!
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May 2023 by rosa bella jr.
Quick and easy service! Parking available. Axel was extremely helpful and generous! Will be back for my shipping needs ??
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May 2023 by Kevin Kivenas
A great little find where Burbank Blvd meets Van Nuys Blvd. Plenty of parking and great service. Ask for Axel. He’s great to deal with, even at 5 minutes before closing time. Highly recommend!
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March 2023 by Sal Jurdi
Great service, very kind customer service provided by Erika just met her walked me through everything and explain all details glad to be part of the Mailbox Center!
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March 2023 by J A
Isaac and axel have always been so wonderful when I come never fails to be so helpful! New management 10/10
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February 2023 by Lee Lee
Definitely be mindful of your time. Posted normal hours close at 7pm, but they leave by 6:30-6:45 regularly!
