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March 2024 by Mayra Martinez
After reading multiple reviews of similar instances I'm warning others to avoid this location! I also brought in a prepaid package with a printed label, in a FedEx brand box that they refused to take unless I purchased their box.
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March 2024 by AW B
Avoid this location. Bald worker incredibly rude, unfriendly, and unhelpful. wouldn’t accept packages that I then had to take to another FedEx location out of my way, who were happy to accept.
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February 2024 by miki lone
Horrible customer service
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February 2024 by Kai Hoffman
Craig at FedEx exhibited remarkable diligence in the lamination process. His meticulous attention to detail resulted in perfectly laminated documents, showcasing a commitment to quality service. I commend his dedication to ensuring my materials were handled with precision and care.
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January 2024 by Quinn early
Absolutely horrible customer service.
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January 2024 by Naira Ter-Margaryan
If I could give this place 0 stars I would. Terrible customer service, and the manager is the worst of them all.
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January 2024 by Jace Warren
One of the ladys that works here is an incredibly rude and condescending. I will take my business somewhere else
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January 2024 by D C
Tons of employees there and they let me sit in line for 5 minutes behind one person before finally coming over and helping. Lazy and unprofessional. Poor customer service.
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December 2023 by Kayla K
Marilyn is a rockstar! So helpful and knowledgeable about shipping. Will come back to this location in hopes of shipping with her again!
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December 2023 by Irina Pal
This is a very nice FedEx office . I like it . Thank you for your hard work!
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December 2023 by Hunter Rasmussen
Incompetent. Promised me next day delivery on a very important package and then failed to send it out in time for that to be done. Wound up stopping my loved one from receiving an incredibly important package before it was too late to be helpful. Also failed to file it in a way where I could get a refund from FedEx corporate. I wouldn't trust these idiots with a pet rock, much less anything you actually care about arriving on time, and will never use FedEx again in any capacity due to how awful this experience was. Am now out $80 for a package that would have been delivered properly for less at any other postal service.
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December 2023 by Genuine Lee
The staff at this location was pretty helpful and friendly. And it is the smallest FedEx Ship site I've seen. The worst part about this location is the parking. Its in a packed strip mall shopping area where the parking spots all seem to be for compact cars. I only went to ship something so I didnt use the other services.
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August 2023 by Elham Sadegh
The worst FedEx office and I gave it multiple chances! Extremely slow and the staff especially this middle aged guy over the counter knows nothing. He always is looking for supervisor since he can’t do a basic task such as scanning an already labeled package.Don’t get me wrong I think FedEx is awesome with its services but NOT this one in Sherman oaks. I’d recommend going to other FedEx locations such as Encino or van nuys who are great, knowledgeable and save you time and your day.
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July 2023 by Ashley Z
This place is a scam, and their manager George is the worst person. I came in with a prepaid shipping label and a box, they won’t ship it because they think the box is not good enough which is a total lie. They said that because a new box charges 17 dollars. I took my box to dickens box(1 minute drive) and they didn’t ask a thing and even packaged my box (which cost 4 dollars here to buy a tape). Avoid this place.
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July 2023 by Pavel Bespaliuc
Worst place avoid it office!!!!Stupid people working there!!!They lost my title because of it I lost my deal!!!Carlos lost my envelope after a week of searching and he was run me by the circle he said me call to this number call to that number after when I lost 4 hours he found my package and mailed it by wrong address . I still haven't idea how it can be if everything thing go through the scanner!!!Avoid this place why we have pay for no service ??!!! Finally I lost everything documents and deal ?????
