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March 2024 by Claudiu Pavel
It was my second year doing income tax return with h&r and I guess it will be my last. Regarding the agent who worked on my tax return, her name Charli, I could ignore the fact that she was a few minutes late(although I arrived 5 minutes before my appointment), or that the price for h&r block it is kinda expensive (I mentioned as a comment that last year I payed less), what I can not ignore is when I was about to leave the office, the door was locked (when I arrived the door was largely opened). Imagine that, she(they) thought I was going to leave the premises without paying and THEY JUST LOCKED THE DOOR!!! I can tell you that got my blood boiling! Plus, despite my calls, the tax return information for past two years doesn't show in my account. Why is soo hard to find the right tax person these days?
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February 2024 by Veronica Robledo
My experience is great i was in and out. But H and R block your prices are too high every year.
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February 2024 by Harry A.
Good overall experience
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April 2023 by Jason Keller
Worst experience I have ever had. Dianna was not engaged in my experience, showed little interest in helping me or properly explaining the details, requirements, options etc. Her frustration with the stress of tax season was quite clear, and it is not my fault that corporate provides little to no support to field offices, over-scheules them and squeezes their time. I was yelled at in front of the entire office full of other clients, told to leave and lied to about the status of my return. I was a first-time client, and that's where my relationship with H&R Block will end; I will never return.
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April 2023 by Primal Tales Productions
Filing my first time as a LLC owner was fast, informative, and easy thanks to the online option. See you next year!
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April 2023 by Barbershop S.
Great places to do your taxes .. very quick and professional. Been coming here for 5 years now .
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March 2023 by Kelly Hughes
Ivana Maslerova in Sherman Oaks CA was absolutely amazing! She was quick and efficient and also made me feel so cared. I recommend everyone go to H&R Block in Sherman Oaks CA bc the entire staff is welcoming and I highly recommend Ivana Maslerova, Senior Tax Accountant.
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January 2023 by Michael M.
I scheduled an appointment with Charlotte at 11 am and she never called me although she sent a confirmation text. The day before I told her assistant to make sure to call me at 11 am because of my job. I asked my job to start one hour later because of the phone call, after 40 mins I called them and the assistant told me she will eventually call me back. What a joke! This is completely unprofessional!
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December 2022 by Fred Doctorovich
Charlotte was super helpful today. We needed we a CAA to complete some tax documents and she came in on a day that the office was closed. She was extremely knowledgeable and even spotted some errors made by our CPA. Would highly recommend to others.
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November 2022 by Genes Lim
Dianna Quille was prompt, helpful, patient, and competent.
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October 2022 by Rob Whitesman
Dianna was great in working with me and got me taken care of quickly and went the extra step to make sure all was good. I will be seeing Dianna for the 2022 tax season.
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July 2022 by Masoud B.
I filed my taxes with these people. It's been 5 months, no refund and no record of it with the IRS. They don't respond to my calls. The tax "Professional" is on vacation, nobody is helping. Aweful aweful place. Avoid. I'll probably will have to sue them. We'll see. They've already wasted so much of my time and energy, I'm prepared to waste more to sue them.
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April 2022 by William Ronald
Quick, efficient service. They were able to handle taxes from two states without a problem.
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April 2022 by Tom Jones
We feel very comfortable with Dianne.
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March 2022 by Cristina V
We use H&R Block every year and we are always very satisfied.
