Janie and Jack at Fashion Square in Sherman Oaks, CA offers modern takes on classic fashion for girls, boys, toddlers, and babies. The store features one-of-a-kind pieces that stand out, including everyday essentials with thoughtful details and special occasion dresses. Each season’s collection is inspired by places, people, and the unexpected, telling a story through fashion. Customers appreciate the good quality clothes and soft fabrics, making it a nice shopping environment. The store’s decor is welcoming and cozy, creating a pleasant experience. While prices are considered high, many find the quality worth it, especially for baby clothing. The staff provides great customer service, assisting with returns and online purchases, and being patient and helpful. However, some reviews mention the 45-day return policy as a downside, especially for gift givers or new parents who may need more time to decide. Overall, Janie and Jack is a stylish, quality-focused store with friendly service, ideal for those seeking unique clothing for children.
Great customer service. I had a merchandize return card and could not make an online purchase with it, I went to the store and had the clothing delivered to me. The staff members were extremely patient with me and assistant me with my requests .
November 2019
Love this store! They have so much to choose from and they can have Good deals, which is good because they ate pricey.
October 2018
Fantastic clothing but selection is limited. I do love the clothes they have, there is nothing more adorable than a little boy suspenders and a Fedora? We love walking through for more fancy occasions but not for everyday use.
