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February 2023 by Galy C.
Kyle's service is literally the best service I've ever had! He was very attentive to me and did everything he could to make sure I felt taken care of! He overextended himself in helping me find shoes I really wanted and somehow actually got them! (it was nearly impossible) I wish every store had a Kyle!
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December 2021 by Svetlana
Thank you, Pablo for your help! Good advice and professionalism.
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December 2021 by Savannah C
Great ? customer service, products and staff.
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December 2021 by Dani Harrold
WOW!!! I was at the Sherman Oaks mall today. My friend introduced me to Journeys shoe store!The displays were enticing / a great display with all my trending brands at reasonable rates!The highlight was Pablo & his impeccable demeanor, knowledge, and nice approach to sales !!!Pablo knows his shoes !
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January 2020 by Dena G.
I found this store completely by accident. My shoes were killing me, and they had a nice pair of sandals on sale for 20 bucks. Thus has begun my love affair with Journeys. They always have good sales, they have terrific variety, and the sales people are extremely friendly and helpful. Journeys has a very reasonable exchange policy too. I bought a pair of Converse that hurt my feet after the first day. I just exchanged them today for a new pair of purple and orange Vans (see the cool photo). The Vans were on sale, so they refunded me back the difference to my credit card. A shout out to Pablo -- he is a completely cool person who listened to me vent about my hard workday and pulled out five or six different pairs of shoes for me to try on until I found the one I fell in love with. Thanks, Pablo! You have great hair, too! Journeys has terrific socks, also. I like their boots socks and I like their no-show socks. Comfy, soft, and they wash well. Check it out!