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February 2024 by Genny Alvarez
Service is on point
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May 2022 by Jo S.
I have a soft spot for Lucky Brand, I like their style, it speaks to me on many levels, so I love getting clothes and jewlery from them. Somehow I never shopped at this location before (1st level - Westfield Mall in Sherman Oaks). I was shopping at the one in Studio City but unfortunately they closed it for a while now. This isn't a big store, but it's well stocked, the fitting rooms are clean and easy to use. Customer service is decent. I enjoyed shopping here, I got some belated birthday presents (bracelt, earring and shirts!) and they were on sale! I love it even more! Nice experience for me, so I'll be back to check out what they'll bring next!
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November 2021 by Erick “Ricky” Wood
Great experience shopping here today. I just bought so many more things than I thought I would. I love the selection and everything is on sale right now. Loyda and Sarah were super helpful picking things for me. Thanks you two!
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October 2021 by Richard A. Charlemagne
Cool shop got my military jacket 40% off. Yay!
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July 2021 by Mary C.
I was in the store Tuesday morning at around 11 the girl that was working never got off her phone and never acknowledged me I walked in and out I miss the great people that worked at the studio city especially Anita Sherman oaks needs to get their act together
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May 2021 by Ricky Wood
Great experience shopping here today. I just bought so many more things than I thought I would. I love the selection and everything is on sale right now. Loyda and Sarah were super helpful picking things for me. Thanks you two!
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March 2021 by renee c.
This review is for Sarah Smith the supervisor of the Sherman Oaks lucky Brand store in the mall. Super friendly very knowledgeable and patient. She was super helpful in a difficult online return problem . She Made the return right and then helped me picked out some new clothes that are super cute . She made my first time shopping experiences a mall since Covid wonderful!!! Thank you Sarah
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October 2019 by Cynthia V.
Theresa is amazing! I was there 3 days in a row and she was very helpful, she went out of her way to show me different styles and looked through all the clearance pile to find the perfect jeans, I came here because she isnt that kind of employer who says " whatever we have on the floor is all we have!" She went out of her way to look in the back for sizes and styles, that is called great customer service. Theresa's help was greatly appreciated.
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June 2019 by Gehrig Gosselin
Gigi is the absolute best. Incredibly kind and helpful. Fantastic shopping experience, will be coming back many times over.
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June 2019 by Noelle Gortner
The store has a great selection of merchandise. I was greeted by the friendliest workers.
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June 2019 by aravind gopinath
Great service
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May 2019 by John S.
Eh this store is not good, definitely was too small for its inventory and when I was looking at the graphic tees, I could barely see them because they stack different ones on top of each other. The lady working with glasses was super pushy into getting my info and pushing me to get a credit card (she literally asked 4 times). The clothes don't even feel like quality anymore. The lady and the store put me off lucky brand indefinitely now.
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March 2019 by Evan Ufkes
Friendly staff
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January 2019 by Yamit Y.
I come to Lucky Brand to find high-quality jeans and apparel at a reasonable price. They had good deals and promotions for the holiday season so I stopped by to look for high-rise jeans. The store is pretty small and there is a sale section in the back. Melvin helped me to find the size I was looking for, he was nice but I think the service here could be better. I came on 12/24/18 and they had 50% on most of the items. Great deal!
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December 2018 by Farah Kamkar
love this store sale and their staff
