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November 2023 by efbomb hefe
I bought my first car here this week and the staff was very knowledgeable. I was able to buy a car even though I had not so great credit and not much down. They were able to get me approved for financing and got me a great deal on the car. Will definitely recommend them to everyone I know ??
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May 2023 by Chris Santana
Hey I bought a 09 Ford escape from them a few years ago and I was and I am still satisfied but I am trying to get in touch with Joe and this number on Google is not in service and my phone has been lost////stolen since then so I lost my contacts.i think Joe had given me the cell number too.hopefully they will see this and update...if not I will have to take a trip over there...
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April 2023 by Zero
They lied about everything they ever told me. The insurance broker they set me up with was fired for illegal activities. The insurance company denied any responsibility for the broker. The car itself didn’t last 3 months and the check engine light never shut off. There was extensive work that the car needed and cost more than the car. They also sold me the car at 26% APR.
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March 2023 by Joshelyn Hernandez
They lied about everything they ever told me. The insurance broker they set me up with was fired for illegal activities. The insurance company denied any responsibility for the broker. The car itself didn’t last 3 months and the check engine light never shut off. There was extensive work that the car needed and cost more than the car. They also sold me the car at 26% APR.
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December 2022 by Shiyana H.
I bought a car here recently and it broke down in a week and a half. Before I pulled out of the lot I asked could they put air in the tire because it was low. Joe told me that the tire sensors were broken and not to pay attention to that but it was obvious that the tire was low. He told me to just go down the street to the gas station to put air. Once the car broke down after a week and a half Joe told me to bring it in for them to fix it. I told him I would like my money back but he insisted on me letting them fix it which I still did not want the car. When I expressed that I still did not want to drive it away and would like my money back, Joe and Tony begin walking towards me yelling, "It's a good car!" At that point I was confident I wanted my money back! Very unprofessional to be yelling in a woman's face a charging towards her! They aggressed me into the car that still sounded like a bucket and had a smell of toxic fumes which started to affect my breathing. The car would not start one week later yet again after I had finished working. I called Joe and he told me to call a tow truck and bring it to the lot at Ride On Autos. I wouldn't have to call a tow truck when I've only had the car 3 weeks! He called back and told me he and the mechanic were on the way. Once he arrived, he was not with the mechanic. Instead he brought the guy Tony who was yelling at me the last time the car broke down. They had me leave the car at the location where I was working and brought me to the car lot where I called an Uber to get home, while they're reassuring me they will fix the car again. I asked for my money back once again and Joe told me that I would have to take them to court and they're going to repossess the vehicle in order for me to receive my down payment back. I am still without a vehicle, have been dealing with this issue since November 2022 around Thanksgiving, and am still without a vehicle or my down payment. Joe told me corporate would contact me with a decision. I asked for corporate's number or a name and he said there's so many bosses he doesn't know a name. He told me he would text me the number. I have not heard from him since. This was the worst car buying experience I have ever had in my life! Rude, unprofessional, scammers, with no respect for women. Oh! Forgot to mention Joe kept trying to take me out for sushi and kept wanting to bring the car to my house, the plates, and wanting me to come up to the car lot every 2 days so they could "CHECK" the car. This company needs to be shut down and Joe needs to be imprisoned for scamming and stealing from the community!
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August 2021 by Michael Ramirez
Great place to buy your vehicle. Great customer service. I was able to purchase my vehicle with no hassle. All credits type accepted.
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June 2021 by Brooke Saad
I got a car from here a week or so ago!This was the easiest car buying process!! It truly was a great little spot among all the other big named dealers around it! They do have one guy who speaks Spanish and only Spanish who’s doing the contracts and paperwork which kind of got confusing and made it weird while I was signing things and he didn’t understand any of the questions I was asking but all in all! The owner Joe and his partner Deborah have a great dynamic and even a nice comedic side to the personality which made it a fun experience! I was afraid cause my credit but they got me in a car same day with a reasonable deal on down payment! They go above and beyond to help you get approved for whatever they can! I recommend them! I have only had the car for a week or two but so far no issues and I got a 2015 BMW 328i !
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May 2021 by Oli Arteaga
I have bought my last three vehicles at Ride On Auto sales and I am very satisfy with the treat they had gave me.I highly recommend them.
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April 2021 by Karma K.
Worst place to get a car ! Don't go here unless you want to buy a broken down car ! Bring a mechanic before purchasing!!
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March 2021 by Savannah Conol
Joe is awesome! He helped me connect to someone who could repair collision damage done to my car in a hit and run and also to a tire place! He’s super friendly and helpful, has offered paint touch ups and was able to give my car a wash as well. I haven’t bought a car from him but he takes care of the people he knows/that come in to his establishment!
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March 2021 by Mark A.
Very bad experience don't buy any car from here Joe is the owner of this ridiculous dealer he buys all the cars in auto auction all the cars are being involved in an accident he pay people that work for him to do a mickey mouse job and sell them. VERY UNSEFE...
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February 2021 by Erica Lewis
Let me start off saying easiest car buying experience I’ve had so far. My husband and I had been searching for the perfect Mini Cooper Countryman all year and we found one for the perfect price! Marlin went above and beyond to help us get the perfect financing and made us feel right at home. At first our Cooper was missing a fog light however they replaced it in no time! My husband and I really appreciate the team at Ride On Autos, they took really great care of us! We absolutely love our new Mini!
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February 2021 by Jason Daniel Bulko
The best place to buy a vehicle in San Fernando Valley
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January 2021 by Mallory Abraham
The owner, Joe, from Ride on Autos was extremely helpful and kind as I was trying to sell my car to him. He gave me a fair price, and even dropped my parents and I off at our lunch spot after, since we did not have the car any longer. I recommend going to his lot in Van Nuys for any of your used car needs! They also have a great selection of vehicles as well.
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January 2021 by Diane Newell
Love this dealership. Small lot, not overwhelming. Owner is always there and really works with you to find the car and price you are looking for in a used car.
