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December 2023 by Linda Mariano
As a hair color expert, this is my go-to. The staff is always knowledgeable about product lines. They alert me by phone and text for promotions.
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November 2023 by Heidi Pascoe
They only carry hair products, so if you’re looking for any other products they sell, you have to order it online. Very inconvenient. I had to go elsewhere.
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September 2023 by L D.
Honestly i love this location but they have an employee named dani is extremely rude and doesn't even try to look for anything if she doesn't know something instead of trying to find the answer she will claim they don't make it or have it stocked. I asked for a particular product which she claims they don't make and when i found exactly what i was looking for she wouldn't even look at me at check out.
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November 2022 by Audrey N.
Nice staff and very helpful! Parking lot is large but hard to find parking because it's a very busy lot and lots of good businesses there! I usually go with someone and have them drive around the lot for me or park in the lot across the street (behind VeStation restaurant) and walk.
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September 2022 by Lauren O'Kelley
This has been my local Salon Centric for about 8 years. When I started my business I intentionally picked brands carried by SC and not Cosmoprof because the staff here is just wonderful! They go above and beyond on a regular basis for me and I know I can rely on them to have a clean and organized store. Much love to my long-time favorites Wendy and Cassie <3
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August 2022 by danielle k.
So I went in twice last week asking for the purology hydrating shampoo in the liter size... I called and they said they had it... I went in and it was the smaller sizes I was very disappointed because I went out of my way to drive there to get it .I went back on Monday didn't have it and Thursday they had it then the clerk told me Monday will be 20% off.... I wish they could of just honored the price for me then and there so I didn't have to make 3 trips to get my product ...hopefully they can next time if that happens again
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June 2022 by Dustin Goodsell
The staff are always very helpful. They always have my order ready. Great and clean store.
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May 2022 by Leorah C.
Amazing selection of everything here. Kassi is a knowledgeable personable and goes above and beyond the call of duty. Five star all the way around!
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February 2022 by Helen Richardson
I was SalonCentric they're closed. Sad. They had the best SalonCentric! I remember when they had SalonCentric near there.
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January 2022 by Katie H.
Terrible customer service! I was not greeted when I came in. I overheard the lady at the desk (dark hair dyed partly pink) telling someone a story about how she "deals with people all day," and was sharing about how she was blowing someone off and happy about it. I was in customer service for a long time, so I know it can be difficult at times, but her attitude was so nasty. I then asked her a question that made it clear I was not a salon professional and she barely answered me and seemed annoyed I asked. It was apparent I was another person she didn't want to have to "deal" with. So I went off to look around the store. Not one person offered to help or asked if I was looking for anything in particular. I had another question about what to buy so I went to ask and she asked if I had an account and I didn't, so said she'd have to make one. I said ok. Then she said "we only sell wholesale." I said ok. FINALLY she asked if I was a salon professional, and I said, "Well, (obviously!) no." She said, "Well we can't sell you anything." I said, "Why wouldn't you tell me that when I asked the first or even second question (that a salon professional would never ask)?" She says, "There's a sign on the door. I can't be expected to ask every person who walks in if they are a professional." She was truly such a nasty person. No one said you needed to do that, but when a person is obviously a new customer and not in the field, you would think if they directly ask you, you would then share that information. I'll also add the front door has stuff ALL over it and it's unreasonable to expect a customer to stand outside reading the front door. My best friend and neighbor is a well-known stylist and I will be sure to tell her to go elsewhere for her supplies. That lady was a miserable person. Yikes.
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December 2021 by Ma'Guel F.
Salon centric Sherman Oaks is one of my favorite locations. The staff is so knowledgeable so nice and so patient. Today I had the worst experience with a "customer" trying to buy color with no cosmetology license. There is a huge sign that says for a "professional, cosmetology, licensed". This lady asking if I can buy her color for her after she got denied for not having a cosmetology license. I tell her no girl I can't do that for you. She then mocks and then starts to argue with the girls at the register. I told her she was being so annoying she should just call her stylist. When leaving she called me rude.... GIRLLLL YOUR RUDE! Go home. Why do professional hairstylist insist on sending their clients to The professional beauty supply. I don't get it. Salon centric is one of my happy places STOP ruining my experience with your entitled clients!
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September 2021 by F K
Super rude ,mean staff... No knowledge about what they carry,!!!
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July 2021 by Ali C.
I absolutely love the staff that works here! They go above and beyond their job and I am forever grateful for them. Not only do they help me find products I need, they give me tips on product and sales. They are so incredibly nice they make my trips to easy and pleasant.
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April 2021 by Emily W.
My favorite salon centric in all of Los Angeles! The staff is so friendly and knowledgeable and PATIENT! They make my shopping experience just that much better. Thank you ladies
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February 2021 by Samer H.
The staff is very friendly , and very helpful. they make sure they welcome u to the store and let u know if u need any help that they are there for you. The have mask available for costumer don't have mask on and providing hand sanitiser . The store is very clean well orgniazed, very easy to navigate . They carry different brands expect Paulmitchel which they don't.