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April 2024 by jonatan chen
Shout out to Angel the Assistant Manager he was very professional and helpful, he helped me findthe perfect fit for Adidas Gazzele and suggested shoe cleaners, most def coming back to shop at this locationHighly recommended ?
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March 2024 by Arbel Nazarian
Thank you Angel for helping me today.The assistant manager Angel,helped me to find the marching colors for the same brand i was looking for.Thank you!
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February 2024 by Lacea Gonzalez
As soon as i walked in, i should’ve known the service was going to be bad. Three BIG girls (who are supposed to be working) were openly taking pictures with the flash on. Not greeting anyone. I smiled at one, she just looked at me blank faced and walk past. They weren’t going around asking anyone if they needed help. They stayed at the front counter (all three of them) and the customers had to walk up to the front counter to ask for shoe size availability, they didn’t even go look in the back the one unhappy, non-smiling girl just looked it up on her phone she was rude and short and the big and tall girl was steady on her phone. Please teach this girls some customer service or have them replaced. I had a way better experience at footlocker, where ppl actually wanted to help. This was on 2/9/2024 at around 6pm.
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January 2024 by Sylvia Lobato
Glad I found a shoe I liked
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January 2024 by Jennifer Canales
I asked if they had a shoe available in a size, and the girls answered me in an inappropriate way, they should work at costumer service because it is terrible, there are not many people in the store. as to justify the. bad attitude as to justify the. bad attitude
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December 2023 by Jennifer C. L.
It's becoming a tradition now. It's going on 2 years in a row that I'm coming here to get my 16 year old step daughter, husband, and favorite nephew Air Jordan's for their Christmas presents. I came here to get them new kicks and I was elated to find out they had the newest Air Jordan 11 that just got released today on 12/9/23!So I got my 16 year old step daughter the newest Air Jordan 11 and then matching black, white, and gold Jordan's for the rest. This place is always a promising place to get your Christmas gifts for the whole entire family. Plus, it gets you kudos points for getting things hot in style as they drop.
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August 2023 by Brandon
Nice collection of all the latest trend in the name of Shoes.
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May 2023 by Jesse C.
Be careful of there cheap stuff. My feet are really hurting. I called and talked to Emily and they were not willing to get me into a pair that didn't rip up my feet. Sad I've been going to this place for a while and now I will not. Customers should have the right to exchange things, especially when I was willing toSpend more money. Poor customer service
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April 2023 by Charlie Dannelly II (CSD2)
Great selection of sport shoes ?
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March 2023 by Shun Domingo
Great customer serviceThanks to Gloria made the purchase and visit to this Shoe Palace very easy and convenient...
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February 2023 by Max B.
Loved the store they treat you like fam Defenatly work with you to help find you what you need or if you don't know what to get you can trust girls that work there they really enjoy what they do verry friendly and beautiful environment
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February 2023 by Lucy G.
Angel was such a help! Back and forth for us helping with sizes, multiple shoes and answering questions when asked. We had fun and he helped! Great customer service.
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January 2023 by Orkun S.
Angel was very helpful. Great customer service. Great clean store and very helpful stuff. Thank you Angel.
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December 2022 by Eleanor D.
My go to place for the best sneakers! My main reason for coming is especially because of Angel. He has been my "sneaker Angel". He is the most patient, helpful person I have ever met. He always goes the extra mile to help me get the sneakers I want. Even if he doesn't have it he checks the system to let me know which stores have it in the stock. If you go to Shoe Palace ask for Angel and tell him his "New York vibe" sent you!
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December 2022 by Tommie J.
Shoe palace marked a pair of white crocs size 7 19.98 and would not honor the price even after I advised it was not my fault! I ask Eddie the manager and she began to pick at price like I did it I said you need to honor and she Said no a new employee miss marked. I asked for her(Sasha) and she did tell me! I told her it was a bad practice ro not honor marked price aa well as offended me by trying to pick price off!!!!! I advised her I was filing complaint with company as federal and fair Trade commission