The U-Haul Neighborhood Dealer in Sherman Oaks provides truck, trailer, cargo van, and pick-up truck rentals for local or one-way moves, along with moving supplies and U-Box containers. Located under the 101 freeway across from the Westfield Fashion Square Mall, this location is noted for its professional and friendly customer service. Staff members are described as super responsive, professional, and doing their best to help customers. They offer great options and resolve issues in a very professional manner, even during busy times like the end of the month. The team provides soothing and encouraging words, especially for those undertaking stressful, long-distance moves for the first time. The lot is accessible, and hours are Monday through Saturday from 9 AM to 12 PM and 1 PM to 5 PM, and Sunday from 9 AM to 5 PM. Customers are thoroughly impressed with the level of service and would not hesitate to recommend this location to anyone in need of moving services, suggesting to make a reservation online.
Have taken here trucks couple of times. It was not bad. But lately theres new guy, his name is Eldy. That guy knows how to make the customer service right way, props to Eldy, this will be the place for me from now on.
October 2024
Great customer service. It's very hard to find. It needs signage.
July 2024
Great service. Clean service. I’ve used them a few times and they’ve always been fantastic to work with.
