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January 2024 by 3389 ex
The service of the fully occupied capacity is poor.
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November 2023 by Kathy Z.
Vans will always have a special place in my heart... this store is spacious, full of great personalities, and always has a selection available. Prices are okay, Vans shoes have gotten a little more expensive through the years. There's a sale rack if you're interested in clothes. They don't generally have great Black Friday deals, unless you don't mind perusing older styles that aren't as popular. Staff is cheerful and laidback here. Definitely a lot of culture-fits here. Ample parking in the garage and area around the shopping center. Store is on the second floor.
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November 2023 by Jeff B.
(Shopped 02/17/23 FR @ 5:30pm): Back up the van to the front door because I want one of every style!My visit to Vans' Sherman Oaks location was an impromptu one because I was assigned a last-minute in-person project event that required white shoes of all things! If you knew me at all, I simply didn't buy anything white anymore because the color easily got dirty. Well, when a paycheck was literally calling, I had to jump into a pair of white kickers! As for the brand itself, I basically grew up in Vans while I saved my allowance, birthday, and Christmas monies, and went to my nearest shop in La Canada Flintridge to slap down the dollars for pairs of crazy customized shoes. Needless to say, I was a fanboy, and although I've nearly moved on as an adult, I still had a few pairs to lounge around in. How was this unexpected shopping excursion for something I didn't care for!?PURCHASEEra True White Shoes Size 11($60.00): Blinding whiteness, my feet felt right at home in this pair of shoes, and it served me well for the weekend work event. However, I couldn't "kick" the idea that I belonged in the Backstreet Boys video, "I Want It That Way" where they are dressed all in white! yelp.com/user_local_phot… 36" Black Shoe Laces ($3.99): Since I was here, I bought a replacement shoelace set for another pair of Vans I had at home.SERVICEHappily greeted by a young friendly female, once I found what I was looking for, I called her over, she brought me a couple pairs of the style in questions in different sizes, I quickly tried on each of them, I immediately made my decision, returned the pair I didn't need, and before I knew it I was at the checkout counter finishing up my purchase. I was probably the easiest customer they had all day - thank you!PARKING (FREE)Located inside the Westfield Fashion Square Shopping Center, there were ample spots throughout the multi-level parking structure (I believed there was also a valet) - 'nuff said.ATMOSPHERE, DÉCOR, AMBIENCEA small store that maximized its space efficiently from display tables and rack shelving filled with caps and clothes, peg boards that held boxers, shoelaces, and socks, and shoe wall displays towards the back in addition to wallets and the other smaller items at the register. Plenty of graphics covered the walls that gave way to its skater background which I really liked, and some decorative floor mats throughout. yelp.com/user_local_phot… Barely any natural lighting came through the large front windows and door from the mall's windows while electric ceiling lights filled in the rest. There were no TVs, but pumping music played in the background.ATTIRETotally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops.OVERALLSherman Oak's Westfield Fashion Square Vans location served its purpose, and I may return if I were in the area again in the same situation; however, I'd opt for a closer location to my crib. I actually had no issues with the store itself, it was easy to find inside the mall, parking was a breeze, the prices were comparable, the inventory was very good, and I liked the young energetic staff. I found complete value based on the prices, service, and experience noted above (TOTAL paid experience was around $70.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 5.0 STARS
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June 2023 by mustafa altun
Just in 3 weeks, the shoes fell apart. We requested for exchange but not accepted. They gave us a 7/24 customer service number, but when I called it says it is closed. Frustrated.
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June 2023 by Jennifer Wolf
No, I got directions to VAL SURF
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June 2023 by Lorena M.
Great place to shop awesome store you need to train the fashion q employees your awesome customer service skills. Awesome place
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September 2022 by Sthefani Mcclaughlin
I got old school vans, and they fit perfectly and also gr8 looking for all kinds of life events :)
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September 2022 by Stephanie Mcclaughlin
I got old school vans, and they fit perfectly and also gr8 looking for all kinds of life events :)
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February 2022 by miguel mendoza
Alot of styles! And always had my size
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January 2022 by Dale Stelly
Who don't love Vans. I don't know about you but I'm not spending $300-$400 on no tennis shoes if I can own 7 different styles of Vans. Jordan had enough money...lol jk
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November 2021 by Sherri Ross
Very helpful, great prices and we love Vans.
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September 2021 by David Topuridze
Good store
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August 2021 by Kris D.
Stopped in yesterday to get some Old School Skates for my boyfriend. Juan was super helpful and nice. I ended up buying a pair for myself, too, and he was excited I was getting my first Vans since the 70s at the Topanga store. The shop is super chill and comfortable. I got a great coupon for my next purchase, too, so I'll be back in September to get a pair for my nephew's birthday. Don't tell him.
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June 2021 by Lisa Parsons
Great selection and they always have my size in stock.
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June 2021 by Noelle Gortner
GREAT place to shop. Employees are very FRIENDLY.
