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January 2024 by Connor K.
Came to drive in pharmacy pick up. Pharmacist was very kind and helpful. Got me all taken care of within 2 minutes, no complaints! For local reviews or travel content, you can find us on most socials @sunsetourist
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December 2023 by Joe A.
Zero rating. I went up to ask a question for some allergy medicine. The pharmacist and three assistants ignored me. I finally asked for help finding the item I needed. The pharmacist just stared at me. No response . The two other ladies just kept talking amongst themselves. Finally one lady waved her hand straight ahead directing me to a product I was not asking for. I walked that way and she said just keep looking I think we have it somewhere over there. When I couldn't find it, I asked for them to help me and no one cared to come assist me. I have heard similar lack of customer service from other people I know. Now I get to feel dismissed. Don't go there, it's a waste of time. You won't feel like anyone cares to help you. Worse service ever! By the way, it would not allow me to post my review unless I added a star. My review is ZERO "0" stars. I added the star only for technical issue
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April 2023 by Megan M.
If you need something from the pharmacy go elsewhere. I'm never one to complain but there were 4 people in line, 1 person working extremely slow. They didn't even bother to acknowledge the line or the people waiting and there were 4 other employees just standing around in silence. Poor poor service.
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February 2023 by Lyndajean G.
This pharmacy is a very best. The srtaff are always very though, professional and highlyKnowledgeable. Amanda is extrodenary. So, Filled with gracious kindness each and every tkme i go there. She is Veryyyyy welcoming and informative as to what over the counter medicine that could best support my needs beyond any perscriptions I am picking up. ..i wanted to write this post as a great acknowledgment of her extraordinary efficiency n professioanal knowledge zhe goes the extra mile to get exactly ehat I need. My health is obviously very important and adds a feeling of being safe as well as cared for.as person and a valued customer. I left rite aid and was not sure about a new pharmacy.but, i admit here, i am Veryyyyy thankful for the greatest quality of cafe n service.
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June 2022 by Colleen S.
I came here to get a Covid test. When I got here there's five cars already in line ahead of me and each one took at least 15 minutes before I even got up there to take the test. I'm already feeling lousy and Making me wait even longer doesn't make me feel any better at all.
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May 2022 by Summer M.
How does the miserable Benita lady still work here? She is the rudest person I have ever dealt with in customer service! My elderly mother asked to use the bathroom and Benita had to open it with a code and then accused my mother of trying to look at the code!
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May 2022 by Nadine K.
If I could give zero stars I would. Absolutely the most horrible slow drive through window with people who have no idea what they're doing I've been on a wild goose chase for four straight days to get a new prescription that my doctor sent and they're telling me it's too early they are not allowed to fill it but yet my husband called on the phone and they told me it's ready and then I drive and waste my time in their slow a** drive-through again and they still tell me it's not ready and they can't fill it even though my doctor has sent it over twice... A waste of time waste of energy waste of money completely useless don't ever go here
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February 2022 by Mike H.
Buyer beware. This pharmacy location will no longer honor any coupons or discounts on anything deemed to be a "controlled substance", of which there are many for many different ailments. My generic prescription price went from $35 at the last refill to $168 for the next. A prescription I have refilled many times with moderate changes in price along the way. I was told that this was because of a change in "management". After contacting CVS corporate, I can tell you that the whole CVS corporation does not care and only wants to make as much cash for stockholders as they can. After a very long and very positive relationship with this particular location, it is a shame that they do not have any loyalty to a very loyal customer to provide fair pricing for generic drugs. And I always pay CASH so they do not have the hassle of billing insurance and chasing down payments. I work hard at supporting local locations for doing business and stay away from cheaper options on the internet and elsewhere. Let me be clear though that this is in no way a reflection on the staff that work withing this location as they are great and have always been very professional and friendly to me and have tried to do whatever they could for me. I am sorry that they are caught up in having to be the face of CVS when CVS decides to take advantage of their long time customers.
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January 2022 by Ash W.
I prefer this location for sure over Palmer Dr. Staff is always kind and warm. Customer service is wonderful. The lines can be long in drive thru due to Covid testing but when I go inside I usually get help right away. Definitely glad this location is near me .
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November 2020 by Pat W.
I have frequented this location since they opened some 10plus years now. I have always had good relations with the pharmacy staff until lately. The new pharmacist may be efficient but she lacks personal skills. Every time I cal or deal with her in person, she rushes you off the phone and does nothing to emphasize with you or takes time to personalize with her customers. Time for a new pharmacist if they want to keep their customers. She was this way before COVID and has become more irritating since COVID. Maybe it's time to switch to Rite Aid.
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October 2020 by Jenna E.
Made an appt. online for Covid testing for 12:30. Got here about 12:15 and I'm still waiting at now 1pm. Not sure the point of even making an appointment. If you come here be prepared to wait for hours.
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May 2020 by Sarah C.
This pharmacy has given me so many issues in the past with picking up my medications. I went this past Saturday to pick up one of my medication and the pharmacist was absolutely rude and once she heard who my doctor was made an extremely inappropriate and unprofessional comment about him. I was so shocked I started shaking! I have never been treated so poorly from a "professional" in my life. I called my Dr office e asking to switch pharmacy's because of there comments and they said they have always had problems with this pharmacy! I made a Yelp just to leave this comment l. Dont go to the green valley pharmacy if you dont want to be treated poorly and given attitude when asking simple questions. I will never return to this pharmacy and I'll make sure nobody I know will either.
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May 2020 by Dory S.
The pharmacy manager has tried to give me a generic version of my prescribed medication three times in a row. She also proceeded to tell me that it is "not her job" to make sure I have the right medication. She yelled at me.saying it is my fault that she keeps giving me the wrong kind of birth control Update: 6 months later they still keep ordering the generic birth control instead of the name brand even though my doctor put 'do not substitute' on my prescription. Once again, I am having to wait to start my birth control back up and it is messing up my cycle
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April 2020 by Mary P.
Wish I could give them a ZERO! Was shopping this evening with my adult son, he needed to use the restroom, and was told by a very rude young female employee, "you can't use our restroom, go to Rite-Aid"! I was in total disbelief! I left by items and went to Rite-Aid and purchased them there, and my son was allowed to use the restroom! Has CVS really gotten this rude? How do they even stay in business? I will be calling corporate in the morning!
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February 2020 by Katarina G.
Pharmacy was not friendly, or helpful. They were arguing with each other behind the counter when I was waiting to be helped. Super rude when I presented my discount card and acted like it was a huge inconvenience for them to process it for me. I can go a lot of places to fill a prescription and I will make sure that I do that after this experience.
