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August 2023 by Bill H
I've been dealing with these guys since 2000s. Never had issues till now. Ground Control try to send my package to wrong address although I typed in the address during online order. Never really help me solve the problem and told me that I'll eventually get my package. I end up calling UPS 4 times to correct my address. Really bad customer service and takes a long time to ship it out too.
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June 2023 by Colton Jackson
Ordered a set of springs only one was sent. Package was unopened when I got it. UPS can't do anything because it was unopened. It has been a pain to get in contact with anyone from ground control.Update. It's since been another 2 weeks of sending emails and using their contact us feature on the website with no replies
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January 2023 by Paul at Autohaus Merkle
Great Company to deal with. During an install we lost a critical piece of hardware. We contacted them via email and Andrew got back to us in an hour. Helped set us up with a replacement, in the mean time we found the hardware. Although we didnt need it the response time warrants praise. Thank you guys !!Service: Steering & suspension repair
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January 2023 by Julia Serrano
Just installed the spring kit for my car and I must say that I no longer want to sell or trade my car in at all!!! I love my new springs and the way the ride and handling feels!!! I feel so much more safe and confident with my new setup!!! Thank you Ground Control!!!!!!
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July 2022 by Dave Acorn
sure would be nice to be able to get a hold of anyone there for support. Have left 3 VMs and at their request, had my installer call "Donovan" but no response. It shouldn't take 3+ days to install a coilover kit. All they want to do is email and not actually talk to the installer. If I could find an email for the founder or owner of this company I would email them directly. unfortunately they don't seem to care. My car is undriveable until they talk to the installer.Service: Steering & suspension replacement
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July 2022 by AD ///M
Got GC plates with my Ohlins took long time to deliver but they look high quality
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July 2022 by Erica Zuniga
Never again will I go to this shop! They are very RUDE and Racist!Services: Transmission repair
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April 2022 by Michael HMFIC
Very nice product with great shipping with good communication on tracking the package. Everything you wpuld expect from a great modern company.
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January 2022 by Edward Inigo
Love these guys! Always incredibly helpful with applications and know-how. Quality built products and fair pricing, and the shop is in a beautiful part of the Country, so will-calls were always a joy.
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December 2021 by Hassan Alizzy
Amazing quality products and top notch customer service. Needed replacement parts twice to fix my own mistakes and they gladly shipped them instantly and with no extra charge.
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October 2021 by Subpeonadeuces Tecum
Just installed the kit for a 2000 Honda Insight and I must say that I no longer want to sell or trade my car in at all!!! I love my new springs and the way the ride and handling feels!!! I feel so much more safe and confident with my new setup!!! Thank you Ground Control!!!!!!
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April 2021 by Ruach Hibbard
Super fast shipping even through everything going on with covid, very helpful customer service as well.Keep up the good work.
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April 2021 by John McDermott
Excellent experience, excellent product!
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March 2021 by Matthew Cline
Great guys, great products. Helped me out when I had an issue and got me new parts quickly. Highly recommend.
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March 2021 by Stephen Young
They sent me parts but I was able to exchange them with absolutely no hassle at their location. They were super helpful and took everything very seriously.
