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November 2023 by Beder
My experience at this place was amazing, I really recommend the customer service and the prices are very good. Josué M helped my mom and me. The guy really loves his job and he is very kind, he should be promoted. If you are thinking of buying your tire at this place, I recommend it and the rotation and balancing is free when you buy your tires at this place and they give you a guarantee. If they make an appointment for a rotation you will spend less than half an hour waiting if everything is fine with your car.
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November 2023 by Katie Martinez
I will seek out America's Tire bc of their reliability and helpfulness always. This location was no different. Great service, upfront and competitive prices, and wonderful customer service. Restroom inside.
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November 2023 by Jeff D.
This is the only place I go. They are quick and very helpful. Also articulate. The uniforms are clean and I take the whole family's cars there.
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October 2023 by Debbie G.
Attempted to get tire patched on my daughter's tire & Terel (sp?) was awesome! Very friendly, patient and even though we strolled in around 4:30 he was positive he could get the guys working on the issue and be done a lil after closing time. Appreciated the hustle & the smile.
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October 2023 by Dasasin Johnson
This was my first time coming here. The location is great since it's right by the car dealerships. I had a bolt in my tire and they were able to fix it for free. The service was great and even though they were really busy they were still able to get me out in the exact time they quoted me.
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October 2023 by Guy F.
Parking can be absolute garbage. I had an appointment for a tire re-balancing of my new tires. It seems I marked it incorrectly in my calendar by 30 minutes, regardless, ZERO available parking. I parked against the building and they were quick to tell me to move it and directed me to park at the gas station next door. Then there was a line of 6 people with only 1 counter/check in person until the line dropped to 3 people. They were friendly enough when I finally got to be helped, maybe they understand the stress people deal with trying to get in their door.In a metropolitan area, parking availability is part of the overall service.
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September 2023 by Kate K.
I got a flat tire about 30 minutes before they closed on a holiday weekend. Called America's Tire up and they told me to come on in. They had great budget friendly options in stock, up front pricing, and had me in and out quickly. Staff were friendly and responsive. Very pleased with their service and I'll definitely be back.
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September 2023 by Becky Davis
This shop has incredible customer service. You can make an appointment online so you sont have to wait. They are very timely amd super helpful. I have used them over the years but every employee I have encountered there has been great. I will probably always use them because of the level of service.
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September 2023 by George J
Repaired my tire after I drove over a screw FOR FREE all before lunch! Very fast and professional service.
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August 2023 by Kassandra C.
If I could do ZERO stars I would. I came in today for my tire to be repaired because of a nail (which is free of charge & the tire was from America's Tire) but the representative ALEXANDER C. decided to charge me for a new tire and windshield wipers for $275 total when all I came here for was my tire to be patched/fixed because the tires are fairly new. I told the rep that I didn't want the new tire so he tried to charge me $48 for new wipers when I didn't even want them. After that, I told him I didn't want either and he started to give attitude and try to guilt trip me into purchasing something. Overall, my experience was terrible because all the representatives in the front are trying to scam you. They gather in the front and gossip about you and from reading past reviews here on yelp, I'm not the only one who has had this happen to them. Don't come here if you don't want to be scammed. The front reps are childish and just want to make commission.
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August 2023 by Edd Vanek
Costumer service was good. They “promised” to have my car ready in 80 min, after getting a text message saying my car was ready I asked and they said it was gonna take a little longer because they had issues programming my new sensors, after spending 1300 here I said that was okay, all I wanted was for my car to be in good conditions. I had to wait almos 3 hours and they said “the lights on the dashboard will go off after a couple of miles of driving”. One day later I was worried because the lights were still on. I had to go to another place just to find out the sensors were never properly programmed.Either they are not properly trained or they just got frustrated and decided to send me home with an unfinished job.
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August 2023 by jochumr
Customer satisfaction is always their priority. About 25 years ago I had a flat in a tire they didn't sell. Fixed it for free and had me in the road in record time.
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July 2023 by John
(1 star is a good for this property. Real point is minus -10)I had a flat tire on my way to work this morning and pointed to America's Tire as the tire repair shop I could get to as soon as possible. When I got there 9 minutes later, my tire was now completely flat.When I entered, I asked the person who greeted me about the tire repair. He told me that I had to wait 1 hour and 30 minutes to check the tire after his contact information and address and personal information. After 1 hour and 15 minutes, when my tire was flat, they took my car from the parking lot to the place where they did tire repair on the rim. (This is mistake!) Then the boy who ripped my tire took the tire somewhere in the back, brought it back without taking it off and put it on. (totally 2 min)Then his friend came and said that this tire is a difficult place to repair, if you want, buy a new one and left.I told them to inflate my tire so I could go somewhere else with it. That's how they gave my car. I went to another tire repair shop 20 minutes away.I waited for just 20 minutes, they fixed my tire for $15, they gave me 2 free coffee. I will stay away from this brand when I see it. (America's Tire)
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July 2023 by Antonio P.
America's Tire has been my go-to place for tires, and overall, I've had mostly positive experiences with them. The customer service at most of their locations has been exceptional, and I've purchased multiple sets of tires from them. One aspect that really impressed me is their free tire repair service, which I find to be a great selling point and beneficial for future purchases.However, my recent visit to the Signal Hill, CA store left me feeling a bit disappointed. The representative, Anthony, was polite but overly pushy with the sales pitch. Despite a small nail puncture in the center of the tire, he insisted that my tires were in bad shape and should be replaced immediately. This made me doubt the accuracy of his assessment, as he didn't provide the actual tread measurement or a clear explanation for his recommendation.While the tire repair was done quickly, the overall experience was tarnished by some minor inconveniences. The shop didn't check the pressure of the other tires, leaving them at different levels. Additionally, they forgot to return my special bolt screwer, leaving it inside the car, and the trunk was left in disarray as they tried to fit everything under the cover, which clearly didn't close properly.These issues, although not major, left a bitter taste in my mouth regarding the experience and the consideration shown by what I once considered a great company. While it might not be a deal-breaker, it makes me reconsider purchasing tires from them in the future, especially from this particular store. I hope they address these concerns and maintain the high standards I've come to expect from America's Tire. I'll have to see how things unfold before making my final decision.
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July 2023 by Peter Young
America's Tire always offers great service and support. If you plan to go on a Saturday, make a reservation.
