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November 2023 by Jay Shotwell
I knew nothing about installing a factory Fiat Bose woofer and Art walked me the ways to get through a possible installation. Than you Art!
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September 2023 by Tony C.
I had questions about purchasing a dash cam for my Alfa Romeo and Jeremy responded within 24 hours with a very straightforward, helpful, and friendly response. I was able to order what I needed with much more confidence. Thank you, Jeremy!
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April 2023 by Kay Lee
Took my Fiat 500 because I thought they were the experts in Fiats.I told them of all the possible symptoms I had found - 3 possibly symptoms (multi air unit, oil pump, or rod bearing).They said it should take about 1 hour so I had left and returned to the shop about an hour later. The person who talked to me earlier was on his chair on his phone. He said he was about to text me back. He said:1. they spent 1.5 hours to diagnose ($210 labor) - weird because I returned 1 hour later2. eliminated 1 possible issue - still not 100% sure what the issue is3. cannot check oil pressure because its not possible for these carsI had really high hopes for this garage because I thought they were the experts in Fiat 500. I ended up paying $140 (gave me a discount because they felt bad), spent all day trying get it towed in/towed out of their location with nothing really fixed or knowledge gained.I ended up taking it to another shop and they were able to further diagnose it by checking oil pressure and compression.This shop is a pretty basic one where they would charge top $ for labor/diagnostic, want to replace everything, and just do easy jobs - pretty much like a stealership but a bit cheaper.
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March 2023 by David T.
I ordered one of the aftermarket Android based head units for my wife's FIAT 500 after the OEM unit quit working. The first unit shipped proved to be defective and I had to return at my expense to the team in California. That is when I found out that Jeremy at the Texas location was more experienced with the unit. He has been helpful in finally getting the product to work in the car. Though there are still quirks with the unit, hence the 4 stars in this review, Jeremy was of valuable assistance and the reason why I didn't just demand a refund after the first unit proved to be defective. Jeremy deserves 5 stars
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January 2023 by L H
Great sales experience!!! I had Eric at madness install gta aerodynamic fins from alfissimo and koshi carbon fiber diffuser wing, carbon fiber mirror caps, forge diverter valves, under body stiffners and led carbon fiber steering wheel all purchased from madness. Everything was installed in a marathon (8hr) one day install and it was amazing. Super clean install and he gave me some tips as well. Thanks!! Next they will be installing the font end links and GTA ECU from alfissimo.
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September 2022 by Adam Y.
This review is just for retail, but I stopped in to buy a sunshade today, so that I didn't have to pay for shipping. The shop looked clean, the guy manning the phone when I called and showed up was nice, and while I don't look forward to maintenance, I definitely know where I'm going when I do need it!
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April 2022 by David Van Wyk
Thanks to Art and the rest of the staff at Madness Autoworks! They hooked me up with some nice upgrades for my 2021 Ford Bronco. Great work for an excellent price and got it done quickly. I will be back for rims and tires soon!
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April 2022 by Mario Benti
Everyone there was super nice and honest. Scheduled my appointment with Eric for a boost leak and worked on the car with Art, both of them were super helpful and shared their wealth of knowledge without hesitation. Amazing place and amazing people!
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March 2022 by David V.
Thanks to Art and the rest of the staff at Madness Autoworks! They hooked me up with some nice upgrades for my 2021 Ford Bronco. Great work for an excellent price and got it done quickly. I will be back for the lift kit and rims and tires soon!
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February 2022 by Jamie Cooper
The most honest and genuine group of professionals in the automotive business. So lucky to have a go to shop for my vehicle. Long-term employees that really know their stuff… Great customer service and knowledge, what a great combination.
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February 2022 by Andy Cruz
ordered a couple of carbon fiber pieces for my giulia. when I received them everything was good besides the fact they sent the wrong v shield and that one of the peices they sent was missing. As far as the v shield goes they did a good job in asking to return it to get the right one but I decided to keep it instead. Now the missing piece on the other hand they kept telling me that they sent it checked the box multiple times didn't find it when I spoke to one of their customer service agents they said that they didn't know what to do because they told him that they sent it but that he was going to check with someone to see what they could do about it. Never ended up getting a reply back or anything, sucks because I was going to continue doing business with them but at this point seems like I will be taking it elsewhere.
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January 2022 by Ankur Raniwala
100% the only shop I trust to work on my Alfa. Customer service is top notch and they treat your car like it's their own. Can't recommend them enough.
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December 2021 by Guenevere G.
What a great shop and fantastic customer service! I needed my air filter installed, called these guys and was told to bring my car in anytime and they would do it for free! Art- in customer service, stayed true to his word and did the install for me.. free of charge. Thanks again Art and Eric for the great customer service and for being very informative! I will definitely be bringing my car here for service and performance upgrades!!
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December 2021 by Jeremy P.
Still great customer service!! When I can I prefer to take my Alfa QV to Madness instead of the dealer. I had my battery go dead (second one in four years) so instead of waiting days or weeks for a dealer replacement I picked up a new one from AutoZone and Eric from Madness installed it for me in 15 min. Completely worth the cost of a new battery vs waiting on the dealer.
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November 2021 by Ray
I have loved driving my Smart over the last couple years and I really like to thank the people at Madness Auto for making it possible. My 453 has the Carlsson exhaust, Madness Go-pedal, lowering springs and they have all lasted really well. I am about roughly 69k miles and I had an issue where the key would not release from the ignition. When I took it to Mercedes they wanted $1400 to fix it. I called back at Madness and Art literally fixed it in under 2 minutes when he told me to drop by. The knowledge they have here really gives you the peace of mind and that is why I always go back and do my maintenance with them. Thanks again everyone