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February 2024 by KARLA PATO
Beautiful they renovated it
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February 2024 by courtney smith
Always have what I need, take my pets to there vetco never had a problem
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February 2024 by Arleta Recycling E&C Recycling
They have an employee in there by the name of Bob, and he apparently has a lot of knowledge about the kind of reptile that I have which is a turtle. He provided me with a great deal of information and did a lot to assist me in making sure I got the proper equipment for my new turtle. Trust me I was really surprised at his knowledge and when I went to the vet with my turtle who was suffering from a respiratory infection, the setup that Bob informed me about was the correct setup for my turtle per the Vet.
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February 2024 by Cristy Aguilar
Very nice and helpful associates. Good prices.
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February 2024 by Michael Scott
Friendly and helpful team.
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February 2024 by Sara Cuadra
I used to get my dog groomed here and the people in the grooming section were always friendly and helpful.I can't say the same for some of the cashiers and people who stock items on the floor. The last time I came here to buy a bag of WholeHearted dog food the bag was open on the seam, which I noticed before getting to the register. There were some employees stocking near the dog food so my partner and I handed it to them and they seem so confused why we were giving it to them.At checkout, the cashiers usually ask if we found everything ok and we brought up the bag being open as this has happened to us a few times in the past as well. The cashier had no interest in receiving our feedback. The customer service was sorely lacking here, like the employees couldn't be bothered to help or be concerned for that matter. This event left a poor taste in my mouth and the only reason I'm rating at a 3 star is because I've had positive experiences with the grooming department for so long. Otherwise, the store deserves fewer stars.
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February 2024 by Stolen From Heaven
Great pet store in long beach. This store is clean, well organized it's easy to find great things for your pet they have dog trainings some medical services forgive me I'm not familiar which ones they offer and the staff is always so kind no matter who's behind the register
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February 2024 by Jessica Vazquez
Love the accessories for dogs. Quick online pickup.
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January 2024 by Riley Dee
Kinda dirty outside , lots of trash and fast food garbage.I really don't want to go back. Bad area , two many illegal aliens trying to break into cars or stare at you as you get in/out of your car. Creepy nasty parking lot . ?
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January 2024 by Sinath O
Very helpful, kind, and good communication with eachother.
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December 2023 by John Hammonds
My wife is the main 1 that goes and orders the food and prepares it for 2 dogs. 1 small 1 and a néw 7 month old Yorkshire terrier..plus. Gets treats for them as well.. thanks you all offer alot for all types plus suggestions as well..john h father
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November 2023 by Nalleli Solorio
sammy is the best love her customer service! she was so outgoing and sweet oh anddd fast ! she needs raise!
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October 2023 by eddie sapien
Brandon with the man bun is worst cashier ever!! He had like 7 people waiting in line and he decided to hold a full conversation with a customer for 10 minutes. Learn how to read the room better.
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September 2023 by Malcolm Harvey
I come to Petco instead of PetSmart because of the poor customer service we typically experience at the later. Petco usually has lots of merchandise and short lines at the cashier; however, during this visit, there was one employee assisting customers at the register while 8 more people including myself waited. After a few more people joined the line and 15 or 20 minutes had transpired, another employee came to help. It wasn't a good day for Petco in my book.
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August 2023 by Verlie Verrett
I said I saw a cheaper price for an item that I was purchasing and they priced matched it. Great customer service!
