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February 2024 by Antonio C.
I love this branch... led by the top notch manger Dina, they're literally the best staff top to bottom. Brenda was so helpful today and gave me all my available options and provided in-depth financial information that I'll take with me forever .. not gonna lie, I went into this morning feeling sick to my stomach & in a financial rut and Brenda made me feel a lot better. Thank you to Jason for your past help. God bless you all .
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December 2023 by Marla Fisher
I have been a member of this credit union for 29 years. I am a platinum signature member. My son had a problem with fraud on another account not related to Wescom and before we could get that cleared up, Wescom closed his account, even after we came in and explained everything everything that was happening. Within a matter of days everything has been sorted out, and it had been proven that my son was the victim of fraud, but we were so unhappy with the terrible way that Wescom treated us that we will never go back. Ever. Go to Orange County’s credit Union. They were so helpful and awesome.
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December 2023 by Maverick Snook
Been a member for over 15 years. Best bank I've been used.
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December 2023 by Isaiah W.
Kevin and Amanda and Connie was amazing and helpful. Answered all questions and worked hard to make the experience easy.
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November 2023 by Tera E.
I absolutely love this credit union. They are there for whatever I need and that goes a long way with me.
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October 2023 by Roven M.
Randel was super friendly and relatable. He made sure I got everything I needed. He gave me a bottle of water. Worked his magic when he needed it to and got the job done. I recommend him if you want to set up an appointment!
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October 2023 by R48 Productions
Randel Stuart was super helpful. His service was super friendly. He helped get what I needed in a timely matter. I recommend him if you’re going to sign up for an appointment!
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August 2023 by Catherine O.
I been with Wescom over 15 years love the service everything about the branch especially employees 10 stars if I can
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July 2023 by John C.
This bank is so amazing, wasn't having a good day. I was help by a banker by the name of Connie. She was so helpful and really put a smile back on my face. Thank you so much!!!!!!!.
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May 2023 by Linda T.
It is refreshing to know that customer service and process improvement is valued by Wescom! After successfully re-applying for my auto loan using their "Loan by Phone" service, I was approved within 24 hours and I am now ready to complete my lease buyout transaction. While processes and tools are still cumbersome, the assistant manager at the Signal Hill branch took a genuine interest in my feedback/frustration and has committed to sharing these concerns with internal departments in an effort to improve. I appreciate the personal contact and outreach.
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April 2023 by Dirk A.
I wanted to thank Connie who went above and beyond the call of duty to assist me with a transaction that was both troublesome and difficult. She literally made calls and extended herself past what was required. It's this type of service that keeps clients coming back. I would give the company a 5 star review, however there were other employees that got involved and only gave attitude and the standard we can't help you with this. Connie over heard and picked up the baton and went the distance. Thank you for your exceptional and inspiring service. You are an all star !!!
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March 2023 by Jameil Lewis
I went into a branch and the manager, Dena, didn't even discuss options with me to resolve the issues with this account. I called afterwards and I was on hold now for 1 hour and 5 minutes.I was given information from the first agent I spoke with today and I followed those instructions. For the manager to dismiss my request without reasonable cause, was very nasty and sadly, expected
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February 2023 by Nicole V.
5 Stars to Connie. I came in yesterday and greeted by Connie, sweet and friendly. I was glad to see this location had a large, accessible, clean, soft toilet paper, restroom, finally lol. Glad to see the nice renovations. Proud of my preferred Wescom. Thanks again Connie
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December 2022 by Yessy Farfan
Fast and friendly staf
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October 2022 by Oscar U.
I recently became a member and so far, it's been a great experience at this credit union. Even though they have a limited number of locations(like most other credit unions), they're very well, strategically located for me... They're in the process of renovating their Signal Hill location, should look really nice when completed