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November 2023 by Aaron G.
Great place! Staff is respectful, efficient, and friendly. Esmeralda C. took care of us with our flat tire repair, as well as a broken tire sensor. She was really helpful and communicative, you can tell she gets the job done! I'm glad this place is well reviewed- they definitely deserve it.
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November 2023 by Susan K.
I had a bad start to my busy Monday. Had to drive 35 miles from SFV to Simi and tire low on air, had a hard time trying to put enough air in to get to a tire place. I was in tears and had to get a ride here to Anericas tires. They were great and dependable and patched my tire at no charge. All of my coworkers advised me they go to this store. They really made my life a whole lot safer and I highly recommend them
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November 2023 by Gabriela O.
Tires installation was great. Could have been a 5 star only if they would've called me when my tires arrived, so I can make my appointment.
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November 2023 by glenn voorhees
America's Tire in Simi Valley is an awesome store. They have great prices, and EXCELLENT CUSTOMER SERVICE. They even give you a free tire pressure check, AND a free flat tire fix. Who else does that.Special thanks to DAMON and JOSHUA for their friendly and Excellent service.
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October 2023 by Angelo P.
EVERYBODY! CHECK YOUR TIRE REPAIRS FROM THIS SHOP! I've been to this tire shop a handful of times in the past and have had only good experiences. I came in a few months ago to get 2 tires patched for nails lodged in them. I dropped off the car, got a call about an hour later saying everything was ready, talked to the person at the front counter who said I was good to go, and drove off. Several days passed and I noticed the same nail in the tire was present, so I check the other tire only to see the nail still in that tire too! Completely unacceptable to let a customer drive away like this with no notice. I would understand if the tire is not repairable, but nothing of the sort was communicated to me. This was a safety issue and could have possibly left me stranded on the side of the road. I filled out their post visit survey detailing the incident and no one reached out to me. I can no longer trust this shop to do things properly.
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October 2023 by Tony M.
Went for a flat tire, had a sidewalk damage, and needed a new tire. Had road hazzard, so it only cost 15 bucks for a new tire. Also got free tire rotation and balance. Awesome customer service and fast. They said it would be about an hour, and I was out of there less time than that. Great job and customer service. Definitely better service than a few years ago. Clean show room, dose need coffee maker..
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September 2023 by Eduardo Barajas
Great experience. They took me in earlier to install my tires before my appointment time. They are honest on what your car needs and fast also. No complaints (:
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August 2023 by T B
Everything is good. But if I completely buy the tires online and make an appointment, why does a tech still have to come out and look at my old tires and do tread measurements. Seems like an absolute waste of time. Just put on the new ones. Probably a policy, but that's odd and a complete time waster. Not needed at all.
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July 2023 by T Culp
WAY BETTER THAN COSTCO...FOR A SIMPLE FIX ONLY 45 MIN...COSTCO WAS ALL DAY WAIT IF YOU GO THERE. NICE EMPLOYEES..BEEN WITH THEM OVER 25 YEARS
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July 2023 by Sophie T
I’ve been an AT customer for 10+ years and have been coming to the Simi location for almost 4 years.Customer service, knowledge, and my experience has been top notch so far.They can get busy so appointments are highly recommended.
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June 2023 by John L.
Full disclosure-,I've been a loyal customer of this chain for over 25 years because they always take good care of me and my car and I can drive right in with a problem and they always have a solution. Today I had a low speed blowout on one of my tires and needed to be towed. I called them to confirm they had the right tires in stock so that when I arrived (thanks AAA and Swink's Towing), they were already halfway ready for me. They got me in fairly quickly and painlessly. The facility is nice and clean, and more importantly to old guys like me, the bathroom is immaculate As long as I'm driving, I'll buy my tires from America's Tire (or Discount Tire as they call themselves in other parts of the country). You should, too
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June 2023 by ANDRES LOPEZ
I had taken my car to this tire shop and they damaged my rims during the installation. I have been an automotive technician for over 10 years and I have had damaged rims at one point. I know what a damaged rim looks like from user error and if the clamp on top of the tire is worn out or secured too tight, it will damage the rim. As you can see, the rim can still be damaged even though you have new equipment. The manager Gus is not an honest man and neither are his employees if they are denying this. They stated they use all proper precautions to not damage anything. Don’t even think of taking your car here, you need to take it somewhere you can trust, not a dishonest place like this. They won’t treat your car with respect and will be careless during the service they do. Their insurance company is horrible too and I had the issue with Paul from Sedgwick handling my case. He was indicating what I wanted from this because my rims already had curb rash. He was trying to minimize my concern of indicating my rims were damaged by the tire shop. I provided him pictures of the damage and you can even see the fine circular scratch around the rim. He spoke to the shop and of course they were going to deny damages to the rims. They don’t wanna be held accountable for damages they did. I am now stuck paying for over 500$ to repair the rims they damaged. Don’t be fooled by the one star I leave them, I would give 0 stars if possible in my review.
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June 2023 by Kimberly Levy
Came in with a nail in my tire ( 1.5 hour before closing time) , unfortunately it was in the side wall & couldn't be repaired, but Andy & Esmeralda were so helpful and accommodating! The tire I needed was not in stock, but gave me a loaner tire , ordered my new tire for me & got me out in time to pick up my son from school. My tire came in the very next morning , they placed the new tire & rotated the other tires for me , all in less than an hour, no appointment. So thankful for their help !! Outstanding service !
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June 2023 by David Just
I went with America's Tire in the past and had very good experiences with them regarding my personal vehicles. I ended up setting up an appointment for my fleet vehicle to replace the rear tires. So I arrive for my appointment and they use the handheld to measure my tires, go over some options, and make arrangements to get approval with the fleet company to get my new rear tires installed. They provided a really good deal on some "Rocky Mountain" tires for my 2018 Ford F-150 XLT. The whole process took a little over an hour and they told me my truck was ready while I waited for the service to be provided in the lobby.They pull my truck up in front of the lobby and the guy tells me that the low pressure alarm is on due to adding 40psi max tires. My sensors have a median rating of 55psi. He was about to let me drive away with those tires installed and a low pressure warning. I let him know that this was unacceptable and they installed the wrong tires on my truck. He told me that I needed to explain this in the lobby, so I proceeded to the lobby to have a discussion. I talked to Dave who was very apologetic and wanted to make it right. He searched through the database of in stock tires and they had none available at their location. He told me that they would have a new set of Yokohama tires delivered next day and I could come back in. But in the meantime would install some Bridgestone loaner tires to get me through the day.So I get a call the next day that my tires had arrived but they were slammed so there were no appointments available that day. I made an appointment for Saturday and was able to get the tires installed which took about 40 minutes.
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June 2023 by Maryann Roan
I came to Americas Tire today because my left rear tire was low hoping they could repair itI always come here as my husband told me we could trust their service I have to say that Tyler and the guys there go above and beyond they got me into new tire these guys provide honest astounding customer service never taking my car anywhere else can’t say enough good things about them!!!!