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January 2024 by Kevin K.
Stayed here for 2 nights to attend a family function and because most of the out of town family was staying here. It also helps that this property is pet freindly. I booked through a 3rd party site with no problems. On check in, the front desk person was very welcoming and explained alot of the property. We were put in the pet side of the property, which was worked out for us because we were real close to the pet area. The room was clean and adequate for what we needed. This was one of those trips where we weren't going to spend much time in the room. When you go for breakfast, they give you a ticket with the dates of your stay written on it and someone will check it when you walk in. They had a good assortment of eggs, potatoes, fruit etc, but what makes this place different is you can order an omelet to how you want it. They had an order paper that you checked off, handed off to one of the workers and the chef in the back would cook your order. It is stressed here that breakfast is to be eaten in the dining room, no "to go" orders or containers available. It was a great place and good value.
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January 2024 by Caitlin Conway
Best omelets ever!! It sucks you can't take it to your room but breakfast is one of the best in Simi Valley, at a hotel!
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January 2024 by Helen Castellanos
I recently stayed at this hotel, I was extremely pleased with my experience. The staff was super friendly and accommodating, the rooms were very comfy.The location was perfect, I highly recommend this hotel to anyone looking for a great place to stay.
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January 2024 by Daniel Shin
Stayed over the Holidays and the staff was very kind and hospitable. The rooms were nice and quiet, which is always a plus. Grabbed myself a nice breakfast omelet before I checked out.
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January 2024 by Sam Shin
The best hotel in the area, hands down. Top notch service for sure! Customers come first here ? ??
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December 2023 by Rojana Deguzman
Visiting Simi Valley from Las Vegas and Thousand Oaks especially to tour the Reagan
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November 2023 by Michele Fellman
Zero issues. Very friendly staff.Rooms: Perfect for the family
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November 2023 by Iryna Kolesnyk
Desk staff was very friendly, but staff on the breakfast was very rude and behaved unacceptable with guests. Their behavior destroyed our mood for the whole day. Thank you for that!The room was clean, but our room was next to the ice maker machine which produce disturbing noise.
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October 2023 by James Carter
Best western Simi Valleys the only hotel I stay at when I’m in town, the staff is very friendly and helpful especially Courtney and Karolina. The check in process is always made quick and easy. The rooms are very clean and organized so there’s never no complaints here. See you guys again!!
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October 2023 by Shannon McKinzy
Hotel is decent, not great. When I first got there it looked amazing, the property is beautiful but upon deeper inspection it needs some work. Some staff are friendly, some are not. There’s a younger guy who’s there at night that’s super helpful, and the ladies in the day are too. Unfortunately they can’t help with the issues I’ve had on my stay.Breakfast is included but only served until 9 am. It’s served in a small dining room school lunch style. You’re not allowed to take it back to your room. When I asked why, I was told it’s because of food safety- so you can’t say you got sick from eating the food. That’s crazy. Breakfast staff is a little overbearing, they hover a bit. I think it’s bc there’s no trash can and they have to flip tables quickly. I wasn’t comfortable sitting with strangers eating breakfast in my pjs. I was told it costs $15 to take food to your room to go, which doesn’t make sense cuz you could still “get sick.”The rooms are decent, pretty standard. Beds are ok. Bathtub is uneven and needs a little updating- no elevator if you’re upstairs.The worst part imo is the ice. I tried getting ice from 3 different machines and they were all dirty. I had to go to target and buy my own ice. The first time I mentioned this, an older man walks with me to the ice machine on the first floor and says “It looks clean to me.”The second time I tried another machine and I saw on it a light saying it needs to be sanitized. The third time, I used a different machine and a small fly came out of the machine in my ice. I took it to the front desk and an older guy said he’ll let the morning staff know. He barely looked.It’s gross. I only stayed here for a week because it’s close to revelation church.I edited this review and added a star , bc I tried the pool and it was heated and clean.
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October 2023 by Andrew Longoria
My wife and I had scheduled rooms to stay the night before our big day, we went to go check in and my wife’s room was too small for them to get ready the following morning. I met her back down at the front desk to talk with the old gentleman who was not wearing a name tag as now I can see why he was not because he was extremely rude to us. We asked him if we could if there any bigger rooms we could upgrade too and pay more for. Before we could finish our sentence he cut us off and said no did even bother looking or even make an attempt to look, so we tried asking again still got cut off by him no, asked a third time still same answer no. I then went online and showed him there was a bigger room with a balcony available online still same answer no. It’s extremely disappointing, disrespectful, and dissatisfying the service we received the night before and we will never be back to this hotel again. For all you new bride and grooms beware and I do NOT recommend this hotel you can go up the street to the grand vista with better service and cheaper rooms.
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September 2023 by Heather Bailey
Good: Got to check in early which was great. The room was clean and tidy. The grounds are really beautifully kept. Parking was really easy, there were plenty of spots available.Bad: The bed was way too hard and the curtains did little to block out the carpark lights.We didn't have time for a swim or to try breakfast but wish we had.
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September 2023 by Crystal Torres
Very nice rooms. Clean, good amenities. The food was great, beautiful landscaping, and pretty quiet if you're off the main Rd.
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August 2023 by Mariah Kurtz
I can not say enough words about this AMAZING hotel!! From the front staff to house keeping and the DELICIOUS breakfast. All the staff was super helpful and friendly!! The room was very clean and spacious. This is our goto hotel for Simi Valley. We will be coming back here again!
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August 2023 by K Kay
I am extremely happy to have booked this hotel. Reading other reviews and knowing other people were just as pleased as I was especially with Courtney, she truly is amazing. I will definitely be booking here in the near future.