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November 2023 by Anthony Bravado
Super friendly staff, honest, affordable, explains in detail what your car needs... and they even give you a chocolate candy to top it off ?
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November 2023 by kathy Leamy
We have taken our cars and motorhome to Bills Quality Auto Care for a few years, They have always been so fair and helpful when explaining what our vehicles need. The most recent is when we took in our Jeep and they recommended a BG Fuel System Service. We were so amazed that we gained almost 2 1/2 - 3 miles per gallon. In this day and age and the out of control gas prices, that is truly something to be thankful for. We recommend Bills to everyone we do business with that need mechanical expertise, as we are a Mobile RV Inspection and Repair service. Bill, Adam and Alex, and all the staff are the best. Highly, highly recommend them.Services: Air & cabin filter replacement
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November 2023 by patrick long
This place is great. Very knowledgeable, honest and great customer service. I will definitely be back and recommending them to my friends and family. I took my newly purchased used motorhome here for smog and inspections.Services: Vehicle Inspection
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October 2023 by Josh Uritis
I'd give less stars if i could, Alex gives some of the worst advisement I've ever received. bills seems to charge a lot more than other shops, so if you're older and don't care about spending all your savings. Alex lied to me telling me that he told me I needed new control arm bushings months ago, and that was %100 a lie because I would have bought the part and I wouldn't have had to leave my car at your shop for so long? Bills can't get in special parts. Alex wanted me to basically pay 2,200 to have bushings replaced on each control arm... A set of control arms is $200 lmao these guys used to be open on Saturday and now they make so much money they take Saturday off. just cuz they seem nice doesn't mean they wont twist the blade once its through your back. ive been coming here almost a decade. the longer you come here the more they will charge you, heck if they find out youre a Dr. they will charge you more. they told me to keep driving my car when it had damaged bushings. (At the time I didnt know this) Alex told me it was safe. and he wanted my steering and suspension to suffer, so i would be back about 8 years early for a new steering rack and pinion, (bills replaced my steering rack and pinion only 2 years ago, last 1 lasted 10yrs bills double charges you to look at what they couldn't figure out the last time... plus if the labor is SO high to do bushings should have just recommended new control arms. idk this guy Alex needs to step it up and Bill needs to stop buying Tesla's. Better prices for labor they will take advantage of who they can
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October 2023 by radkhat
Bill’s fixed a problem that they found to have a service bulletin for that common problem. They repaired and replaced one part and charged me very fairly compared to the dealer service which wanted to replace everything for a total of 6 times more money.Very happy with the auto service and customer service. Will now use Bill’s for all my auto servicing.Service: Transmission repair
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September 2023 by JENNIFER CONRAD
Both gentlemen were friendly and patient. Alex answered all my questions. He established great rapport and I felt I could trust the company. He was concise. I felt the price was very fair and the service was fast. I’ll definitely be a return customer.Service: Auto brake repair
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September 2023 by Craig Myers
Extremely professional and very friendly. I felt like I was listened to and respected. They asked good questions and kept me up to date on the repairs needed and their progress toward completing them. Estimates of cost and time were clear and accurate, no surprises. Very reasonable, as well. Really appreciated the shuttle service. Other than my car actually needing repairs, Bill’s provided a very pleasant experience.Services: Air & cabin filter replacement
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September 2023 by Sherwin Shahrokh
Great work, my 2011 BMW 328 runs super smooth after all maintenance at Bill’s.They got top notch people working there. They never push any work on you, they explain everything to you and prioritize the important work first.
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July 2023 by PS
The service team fixed everything they listed and the quotes were right on . . . No surprises.I especially appreciated their means of communication. It is paperless using links in text messaging and/or your email account. Their Inspection/Education Report promptly arrived after leaving their facility. Excellent documentation including good photos of the parts the service team worked on and details written in plain speak.Services: General repairs & maintenance
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July 2023 by Linda Loper
Always a pleasure to bring my car here! Reasonable, friendly & honest. They are the only ones I recommend. And they even give you a candy bar at the end!Services: Vehicle Inspection
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July 2023 by Paul P.
I am thoroughly frustrated with Bill's Quality Auto Care. They may be a fine place for auto care, but I will never be taking my RV there again. I left my RV in their care for 24 hours for generator repair and while in their possession they damaged the door to my RV compartment. I sent an email with images and they claim their technician had "no recollection of damaging it" I appreciate they didn't charge me for the hours they spent trying to fix my generator (and they weren't even able to resolve the issue) but would have been more appreciative if they fessed up to damaging my property. Their lot is small and not equipped for RV maintenance. I will never be taking any of my vehicles there again.
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July 2023 by Doraine Lehde
Bill’s Auto Care is great They ‘re so professional, their follow-through is terrific & I never worry about being taken advantage of regarding my auto care. I highly recommend them!Service: Steering & suspension repair
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June 2023 by Jason Clements
Incredible service and very fast! A pleasure to work with - they made my Lexus feel like new and informed me on all services. I will be going back for all my car care with them and you should too!Services: Vehicle Inspection
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June 2023 by Bob A.
I've been looking for the right place to take my RV for service in the Thousand Oaks area. Found it! Alex and Adam did a great job. Got me scheduled promptly and completed the service on time. Great communication. Also, I needed some help hooking up my new tow bars and braking system. Adam was very knowledgeable and helpful. Access in and out of their location with my big rig was surprisingly easy. I will definitely be back!
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May 2023 by London Bicknell
I LOVE this place! They have a customer for life. Alex was so sweet and helpful. I’m a young lady and always get nervous finding new car places, but they went above and beyond with helping me out and charged me more than fairly. I’d rate 10 stars if I could!Service: Engine repair
