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November 2023 by Louis Smith
The store manager wouldn't offer me a job (that I'm qualified for), because she's getting married. Apparently she's taking a 2 week honeymoon. Oh well, I wont shop here, and I'll recommend people not to shop there.
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June 2023 by Roger Soria
The selection is very good, take advantage of their sales.Arielle, Karen and Becca are very good in helping you choose outfits. The customer service is amazing. I highly recommend this store. Thank you once again for all your help.
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June 2023 by Ildiko Scott
Nice place, lots of boots. But not what I was looking for
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June 2023 by Joseph Pecoraro
Alecia did a great job, very helpful and friendly. Boot barn always has a great selection of quality clothing, hats and boots. We always have a great experience, everyone there is ready to help.
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May 2023 by Becky G.
I went in to find boots for a trip during the week of Memorial Day weekend expecting they would have a sale going on, either in store, or online. Even something small like 15% off full price items. They were not offering any discounts for the holiday weekend. The store associates were very helpful in finding the right size boots and providing a wide selection of options. When I inquired about any promotions they were running, they said they were not. I didn't have a very negative experience but it wasn't particularly wonderful either. I went in prepared to purchase boots and not order them online so I would have expected a small price discount at the very least. My advice is to jump online and order something and sign up for their rewards benefits. They eventually will send you a few coupons via email to use. I was able to get a small discount this way.
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May 2023 by Danny Zeevi
Gotta love this place! Like a candy store for a child!
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May 2023 by Thomas S.
I will debate to ever come back to this store after how we were treated by one staff member. I left and decided to go to the Thousand Oaks store and was treated with the customer care I had grown used to from this store before. I'm still giving 3 stars because the other staff here were friendly and knowledgeable and they always have a good selection of boots and clothing.
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March 2023 by Robert G.
Came in to buy a pair of boots for an event but secretly I've always wanted a pair of cowboy boots. Closest boot barn to me was in Simi valley so we made the little drive over into Ventura County and we were thoroughly impressed. Big shoutout to Daniela, she's super kind and super helpful when it comes to western wear. Wife found the perfect pair of boots for herself and Daniela helped me order a pair of Ariat boots I really loved but they didn't have my size. Can't wait to get my new boots! Overall a super pleasant shopping experience with kind staff members. I'll definitely be back in the future!
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January 2023 by Malcolm D.
Always liked this store, yesterday sold me. Found a boot I liked online, went in to purchase. They were on clearance so yep don't have my size, none close by either. So while I was in the store I ordered them online, quick and easy. Well 4 hours later they were on my doorstep !!!!
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January 2023 by M
Love this place. A lot more than boots!
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October 2022 by Karen Taketa
Very expensive...Very good merchandise.
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September 2022 by Merete NC Oeidne
Depending on who is working at the time you will either get great service, or no service at all.There is a lot of variety in the clothing section and I was surprised to find a few things that fit my style. Beautiful belt buckles!
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September 2022 by JJ C
Picked up ordered items, very nice staff, helped right away, great store for western gear, everything but the horse. Will shop there again.
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September 2022 by Liliana Herrera
I AM most please with the quality of the boots, and usually with most quality the price gets adjusted to it.I got me some sweet pair of boots and I have got compliments right and left from different people, more than anything I love them and they are comfortable, but I make sure they felt that way from the get go.For what the costumer service goes is not smooth ( they follow you around ? ) but I got what I when for and that is that.
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August 2022 by Ashley J.
I went into Boot Barn not knowing anything about cowboy boots. A very nice woman helped me for 30 minutes find the perfect boots for my husband. I don't find a lot of places give this level of service and I really appreciated it!!
