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November 2023 by Frisko K.
I had an amazing experience with Carstar. The customer service from the front end is amazing. The work that the auto body techs produce is, without a doubt , phenomenal. I am completely satisfied with Carstar and will return and recommend it to anyone looking for a high-level auto body repair facility.
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September 2023 by karina morales
I have honestly used city autobody for all my vehicles repairs and since, I've been very happy with each outcome. I want to personally thank Jim for his professionalism and amazing customer service, he went above and beyond to make sure I was happy with my repairs. Jim is the man!! This place is the go to in Simi Valley, they will take care of your car like it is their own!! Really appreciate the customer care they provide as well as the quality work!Services: Painting
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September 2023 by Jennifer M
Anthony fixed my car and made it look as good as new. He also was great about keeping me informed during the whole process and getting my car back to me asap. Thanks for the wonderful service Carstar City. I would highly recommend.
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September 2023 by Eddie R
I just want to say that Sep and CARSTAR went above and beyond with my vehicle! I have owned my 2008 Acura TL since I purchased it on an August afternoon 15 years ago and brought it in for hit and run damage. At first, one might think, well your car is 15 years old, best to get rid of it, right?Sep and the entire team at CARSTAR treated me and my car as if I'd rolled it off the dealership lot with that sense of urgency and priority. They were gracious enough to even swap out a few headlights for me in the process. When I received the vehicle, I was shocked with the paint match quality they were able to perform. I even showed this to a few of my car enthusiast friends as well and they were VERY impressed.I highly suggest Sep and CARSTAR for any of your autobody needs. A++ team that truly goes above and beyond. Thank you, CARSTAR!
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August 2023 by Michael Segovia
Their work is excellent and the detailing job…,. I’d get in an accident just for them to detail my truck again! Thank you!!!Services: Body & Trim
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August 2023 by dmari90
Anthony and Marisa were extremely communicative with updates and scheduling the repair! I received calls throughout the week about what the status of my car was and the estimated day my car would be ready for pickup. Anthony walked the car with me before and after the repair and let me know what was done and if any issues came up during the fix. Everyone was professional and very pleasant. I would definitely recommend CARSTAR to anyone in need of a repair!Services: Tires
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August 2023 by brittany suarez
I recently had an accident and I was referred to city auto. No matter the outcome of my vehicle.. it was so emotional to loose my Jeep. I accepted the situation and went to the facility to take parts of my Jeep. This is where the best customer service I’ve experienced came in. From the phone operator to management. Everyone was amazing. ANTHONIE one of the technicians. He was a godsend and spent 2 hours with me.. removing my aftermarket parts. Loosing my car was emotional. But the help I received was truly amazing. Anyone looking to get great customer service with no hassles. Check this place out. I was also working with Anthony Guzmon behind the scenes negotiating with insurance. He was amazing also . I recommend the whole team :)
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August 2023 by Lindsay Cochran
Marissa, Tony, and Sep were fantastic. Great customer service. Communication was on point. My car came out better than expected. I had a great experience. Highly recommend!
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July 2023 by Terry T.
I've had work done here for many years, but today they just lost me as a customer. Paint work that was applied to a new bumper is peeling after a year. Don't use them! This is not the same owner, and they don't care about customers anymore.
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July 2023 by Matt Stone
We had a difficult vehicle to repair with sentimental value to the family. City Auto Body worked with us to make sure that we were happy with the results. We are grateful to Tony for the amazing customer experience. We will continue to bring our vehicles back for many years to come. Thanks to their expertise, our Explorer looks better than ever. Thank you!
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July 2023 by Teresa Tarpley
Highly recommend! Exceptional service. My car looks amazing. The staff is very helpful, kind and informative.
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June 2023 by Shannon Sensing
I had a great experience at city auto body. I was so stressed after getting hit by another driver but everyone here made the process so easy. Anthony helped me out and was very responsive and helpful when I had questions. Jose at the front was great and even made sure I got a ride to enterprise when the rental facility was taking too long. I couldn’t be more happy with how great my car looks!! Thank you everyone for the help and great work. As a customer, I truly felt important.
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June 2023 by Anthony Duque
Very friendly front desk staff! They exceeded my expectations for a partial paint job on my car. I regret not having them paint the whole car after I saw the results!Service: Painting
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June 2023 by Mr J
Best body shop in town! I have had many experiences with several cars with this shop. Always top quality results. They not only friendly staff but the finished work is a very meticulously done.Service: Painting
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April 2023 by Rio Lemieux
City Auto Body is the best there is! I have used this company for decades, and they always have done an outstanding job with the various vehicles in our family. I would never use any other body shop.Thank you Jim for the wonderful repair and paint job on the Toyota.Vivienne GrayService: Body & Trim
