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July 2023 by James McGillis
Friendly, helpful staff and fair prices. I highly recommend.
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July 2023 by Don H.
We took our daughter's car there after an accident. They were very friendly and helpful and communicated with us regularly as needed. The car was repaired in good time and it looks great. The accident was unfortunate but our experience there was the silver lining. Would highly recommend them!
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December 2022 by Tom M.
I took my Ford F 250 to Iron Horse and it was the best experience. I thought I was going to get the runaround but they helped with the insurance and did a fantastic job. Highly, highly recommend. Tom M.
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November 2022 by Judy B.
Excellent customer service, beautiful work. Craig the owner truly cares about your car and his customers. He coordinated everything with insurance and helped get my repairs approved. My car literally looks new! Oh and another surprise is that they detailed my car inside and out as a curtesy after my car had been sitting in another shop's yard for 2 months. This shop is knowledgeable, friendly and reliable. Don't hesitate to select Iron Horse!!!
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November 2022 by Katie
Customer service is wonderful. They’re honest, friendly, approachable, all-around awesome experience.Service: Auto body & trim repair
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October 2022 by Shannon O'Laughlin
The woman receptionist is very kind but the owner is very rude! I went in to do an insurance claim here - Wanted to support a local business and the owner was very rude when I asked if I could use Wi-Fi and stick around during the repair. There are lots of homeless people wandering around outside the facility and I wouldn’t recommend it if you have a valuable vehicle.I wound up going with Caliber Collision in Goleta where everyone is polite and there’s a wonderful waiting facility and no gang of creepy homeless people outside
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September 2022 by Bobby M.
Craig & Amy are amazing . These two do what they say and say what they do. Craig took car of my ride from start to finish. The shop down the street from them Caliber did me wrong and Craig picked up the pieces and took care of business. I ordered new rims & tires from Americas Tire Co. and he had the driver drop off and pick up when they came in. Craig went above and beyond.
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August 2022 by Kimberly Gurrola
They did a good job fixing my car. I am just disappointed because my car has a small dent on the right side from a man hitting my car with a store cart. The day I took it in, the guy helping me offered to fix it. When I received it, everything looked good except the right side. Either he forgot what he said he would fix. I was just shy to ask what happened. I left and called my insurance to find out I had to go through another claim to fix that minor. I had told my insurance claim agent what had happened at the shop and he said "You should take it back and have them fix for what they promised". I never went back because I tend to be shy to ask for help when I have already done so. They are very friendly whatsoever, yet to this day I feel sad because my car looks pretty in shape just that small dent bothers me at times. Then again, I hardly drive so let's see when I fix it.
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May 2022 by Ian C.
I would give 1000 stars if I could. From top to bottom, front to back, these guys are without a doubt the best in the biz. If you're a car person like I am, you know when someone is blowing smoke up your A** about what's needed to be repaired, how long and how much....not so with Craig and his professional staff. I stopped by Iron Horse based on location and name as I was in the area when I needed help, I'm glad I did. If I was 5 hours away, knowing what I know now, I'd make the drive. Excellent work! Whatever I need in the future this is my spot. Thank you to Craig, Will & David.
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May 2022 by Slugger D.
I would give 1000 stars if I could. From top to bottom, front to back, these guys are without a doubt the best in the biz. If you're a car person like I am, you know when someone is blowing smoke up your A** about what's needed to be repaired, how long and how much....not so with Craig and his professional staff.I stopped by Iron Horse based on location and name as I was in the area when I needed help, I'm glad I did. If I was 5 hours away, knowing what I know now, I'd make the drive.Excellent work! Whatever I need in the future this is my spot. Thank you to Craig, Will & David.
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March 2022 by G F.
They did a beautiful job with my bumper repair! Great customer service and very professional. I would come back in a flash if I needed repair.
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January 2022 by Garry Star
Did a great job on my car
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September 2021 by Lopbunny G.
5 Stars!!! Perfect score for manager Amy and her team at Iron Horse Auto Body Simi Valley! I cannot thank Amy enough for her professionalism, kindness and dedication at directing her team to get my son's car issue repaired quickly and perfectly done! Her above and beyond attitude and caring about her client's wellbeing have made me recommend Iron Horse to my community, friends and everyone I run into....My son was having his car transported to the east coast for school and needed oil before transport, so I went to a 15 minute oil change place and then the Simi Valley Ford Dealership Service Center for help and neither were able to open the hood of the car. I was so upset by this time and didn't know what to do, since even the Ford Dealer Service Center (unbelievable!) couldn't help. I decided to stop in at Iron Horse Auto Body and Amy immediately eased my worries, had the mechanics show me how the hood had been damaged, and how they could repair it quickly. While the mechanics were working on it, Amy realized that I wouldn't get the oil change done in time for transport, so she gave me the numbers of two mechanics to call, but they were both unable to help that day. Then to go above and beyond Amy called a personal friend at Shorties (Michelle) who squeezed me in for an oil change!! I absolutely 100% recommend this Iron Horse Auto Body in Simi Valley with Amy and her team!! Thank you, Thank you, Thank you!!!
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August 2021 by Mike C.
These people are the best. Fair prices but most of all the paint matched perfectly on my 20 year old truck. Anyone can install parts, the paint work is where the mastery lies. When I got my truck back I asked Craig "How did you blend the fender to the hood"? He said "It was a perfect match". It was and even under Florescent light and pictures taken with my phone, you can't tell. That's how good his painter is. There is no place in the Valley that even comes close to the quality of service you will get here. They even dropped off my car at work so I didn't have to uber. Just the best. If you have friends in Santa Barbara or Montecito, Craig's brother, Chris manages the facility in Goleta. Chris is the most detailed orientated person you will ever meet. So, if you have a Ferrari or a Jetta, this is the place for you.
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July 2021 by Resi B.
I went to Iron Horse to help me customize a new hood for my 4runner and I had the most professional and pleasant experience with the entire crew! I was recommended by the Toyota dealership in TO and I would highly recommend them to friends and family! They are efficient, reliable and extremely friendly! Special shutout to Craig, William and Amy for taking care of me and making it a seemless experience!
