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March 2024 by Jason W.
I pulled up for an oil change and tire rotation. The attendant took the vehicle and said he would meet me inside. Upon meeting me inside he said that my fleet company refused the tire rotation. I said I didn't give you any information about the vehicle yet. He said the car has been here before and was in the system. I had been In before but this 2024 Altima with 10100 miles was making its first visit. I told him here is my fleet card and to call me when it was done. Upon showing up the female attendant told me the tire rotation was not completed because they denied it. I found this strange as the dashboard displayed indicated it was due and had never denied this before. So I called the fleet company and they confirmed only an oil change was requested. What an inconvenience. And even worse complete dishonesty. Not just by one employee but two. Oh yeah and they didn't even reset the service lights.
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February 2024 by John Casey
$70 oil change for basic oil ? Besides doing the oil change all they did was check the air in my tires. They did not check my air filter, They didn’t check my transmission fluid, didn’t check my differential fluid etc..
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February 2024 by Deana Carter
This is my favorite Jiffy Lube. I am always greeted by a friendly and welcoming staff and the communication is great. They thoroughly explain what they will be doing and the cost. Keep up the great work! See ya next time!
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February 2024 by Wendy Headlee
Nice group of people at the Simi Valley location. Answered all my questions and went over everything before and after service.
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February 2024 by SuperS&R
I was going to go to another place but the people here have always been very nice and helpful.The price is not bad for the basic service. It was very quick and the employees were very polite.
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January 2024 by Michkay R.
I came in very tired and confused. Taylor was extremely patient and informative. The team also had my vehicle done quickly. I am very glad to have had such a nice experience as I am not usually the one in my home who takes care of the vehicles.
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January 2024 by rod wickstrum
Quick, mostly friendly. Clean your waiting area. I felt like I needed a shower after I left. A little paint and all purpose cleaner goes a long ways.
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January 2024 by David DeAngelis
Been to this location two times so far for an oil change. Service is pretty quick and wasn't upsold either time.
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January 2024 by Laurie Stolp
Jiffy lube said my brake pads were dangerously low and was going to charge me 650.00 I declined and went to my mechanicOnly the front pads were low and they turned the rotors which jiffylubee was not going to do.I was charged 260.00 stick to oil jiffylube stop ripping off your customers!!!
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January 2024 by Chris Hartz
The crew were efficient, knowledgeable and pleasant. The price was equitable with other fast lube shops but Jiffy Lube sent me a coupon and I appreciated that a lot. I will keep going there for service!
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January 2024 by Ernesto Santiago
It was very quick and they checked my car too.
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January 2024 by Michael Merana
Very friendly people . Good service . I’m very satisfied being a first timer here
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January 2024 by Sandra Siedenburg
Fast and quickly done. Will go again for oil change!!
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January 2024 by Candle
Clear communication and FAST -- for an oil change, I got in and out of there in 15 minutes. My only issue was the price, which was a hundred dollars over what is advertised online for my type of car. But I left with a coupon for my next oil change, so no real complaints here.
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January 2024 by MENA HABEB
I came at 05.35pm 30 mins before they close. And they told me they closedNot sure how this system works but I believe this is not right
