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December 2023 by Lynne A.
Came today to get an oil change before my permanent new home, 2600 miles away! Ended up getting new 19 inch Goodyear tires, cabin air filter, engine air filter and new wipers. Martine took care of me in about 4.5 hours. The guys are nice, I feel much safer taking this long road trip now. Cost sure has gone up for tires, then again I know Goodyear are great tires. Thanks again guys!
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November 2023 by Gokul Bala
They over-tightening my wheel stud it was broken, but they didn't fix it. They simply leave it just like normal. The Wheels studs are just $10.I don't have any intention to reducing your online review rating. Also, I just want to tell to you If you broke down the bolt by over-tightening. Please try to fix it. Please try to fix it. Don't send it just like that.If you send without repairing, customers will not come to your service again.No matter how far you advertise online and this will affect your business.Also, you should analyze your competitor's service. For example Walmart Auto Center. They are providing Excellent service compared with the price much cheaper than you.
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October 2023 by Paulo V.
5 STARS ACROSS THE BOARD! Martin and Chris were exceptional! If you need tires, alignments, brakes service..or anything car related questions...look no further...go to this shop! you will not be disappointed! The level of customer service and expertise that Martin and Chris gave me was exceptional! Definitely my go to car shop moving forward! Thanks Martin, Chris and Crew! Appreciate you all!
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June 2023 by Jerry Arko
Have been going here since the 70's and bought a set of retreads for my first used car, a maroon 1963 Chevy CORVAIR Monza. It just happened that the service manager also had one, lowered (often wondered why since it was already as close as to the ground as legally "safe") with low profile wide racing tires. Prior to changing to Just Tires, it was a Goodyear Tires store, but, forgot the original name of the tire stores. Throughout the years, I've taken various cars I acquired for new tires and chrome wheels, including my "HOT 76 LT" (personalized plates) and eventually changed plates with "ITSJERS", get it? It's mine. Since then, it's been on all various cars I've owned and now on my final present car, a black on black 2008 Ford FOCUS SVT. Thinking of acquiring the retro black plates for my final hurrah plates. It would perfectly match the black on black theme of the focus of my review.
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June 2023 by Roy A.
Put my food in the dark and expect me to find it on some Mr. Magoo. Went in for a squeak in the suspension... after 1 hour I decided to call them to make sure everything was okay expecting this result... a recommendation for new tires when the tread was immaculate. I told them to stop work immediately until I arrived to pick up the vehicle. After a small confrontation the salesman/cashier followed me outside ( mind you he's three times the size of me ) so I pulled a 1970's Cadillac hood emblem out of my pocket and held it to my side. When I arrived home, the police arrived, apparently he thought It was a straight razor because of the shine and called the police... so after this brandishing charge, we will see how things go.
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May 2023 by Leah S.
Really disappointing. I took my car in on Thursday afternoon to have my tires checked because my tire light kept going on. I filled the tires and took it to in to see if I had a slow leak. They checked the tire pressure and said they were a little low but didn't see anything wrong. They didn't lift the car or actually remove any of the tires to inspect them. Now it's Saturday afternoon and my tire just blew on the freeway and now I am waiting for a tow truck with my 7 year old who is totally freaked out. Thanks for nothing!
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April 2023 by MIchael Bunch
Pretty quick folks. They also have road hazard, I highly recommend it
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December 2022 by Danny Zeevi
I purchased 8 tires and an oil change for 3 vehicles. I could not be more delighted. Very professional curious and knowledgeable staff. Thank you!!
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November 2022 by Parham B.
Terrible service. I came here last night due to a flat tire. The person behind the counter did not want to help me at all. He unwilling came to look at the tire and said you need a brand new one which was $300. I took it to big tires and they fixed it for free. Such a terrible service. They don't care about customers at all. Just the money.
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October 2022 by Alfredo Mena
Went yesterday afternoon and this older guy with a white mustache came out and asked what I needed. I told him I needed 2 front tires. He looked and said "about 500 to 600 bucks for both"...I just had looked at their website and saw some Kelly and Cooper tires for around $110 a piece plus installation close to $250...good enough for my Camry 2016...so I told the guy too much...he said cool, goodbye. WHAT? Never again. By the way their website either is a bait or their employees are not aware. Bad sales tactics either way.?
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October 2022 by M Q.
I've come here a few times, usually impromptu to patch a tire or something and they are always super accommodating and friendly. I bought tires from here and they gave me a great deal a year ago or so, and even pointed out my alignment was off and took me in shop to show me where it had been rubbing pretty bad on the inner edge. They don't do alignments there (or at least didn't then) , but the guy wanted me to know so I could get it adjusted. They were able to get the exact tires I wanted (same as my old ones i was replacing) best part was they pointed out that my full spare was the same and unused, so they got me three tires, and then popped the best of the older ones that was still definitely good enough underneath as my new full spare. Appreciate that they were down to help me save some $. Went there today for an oil change. Super easy to schedule online, and they have coupons and discounts online. Easy website, and doesn't make you pay in advance. Location itself has great accessibility. There is an intersection with traffic light right there, so no having to pass it and then make a U turn on first street. Has both back and front entrance and plenty of parking. Their waiting room is also always clean and comfortable. So far everyone I've encountered there has been so rad and friendly. All the employees are TOTAL dog people, and spoiled my three the entire time we were there. As a dog owner, it's always appreciated (but never expected) when an establishment is so welcoming and kind to my dogs. Couldn't recommend a place more. The fact the employees are so happy, tells me they must take care of their people. 5/5 stars for sure!
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October 2022 by Steve I.
Very quick service for two tires and an oil change. One of the tires later developed a slow leak from the valve, and they fixed promptly for no charge. A few months later, the oil filter developed a leak, and I brought it to my main mechanic who said the filter turned out to be defective. I can't blame defects on Just Tires, but it does make me wonder about the quality of the parts used. Otherwise this place is friendly, efficient and fair priced.
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August 2022 by Ray Leon
Excellent service my favorite shop for alignments.
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July 2022 by Brooke Grayson
Incredible service, great rates, good mechanics. Just Tires has consistently been my go-to for tires, balancing and alignments. Thank you, Just Tires Simi Valley, for your consistency!
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June 2022 by Kurt S.
Okay I went to Just Tires 6/18/22 in Simi Valley made the appointment on line very easy when I arrived no personal was in the store front. There were two customers waiting. I waited at the desk nobody showed up. There were three employees in the service area. Again nobody came into the store.Their customer service is zero and I said buy they suck. Two employees saw me and neither one helped like it's not my job!