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January 2023 by Matt Savage
I have used premier for my last 6 vehicles. Called around for pricing and Fidel was willing to price match the competition. I specifically asked for 3M film, and was reassured that was fine. I made an appointment for Saturday. He arrived at my home about 10 minutes late, oh well. I set up a ez-up for shade, and provided a electrical cord and water to drink. I once again verified that he was using 3M film, and he said yes. He proceeded to start the tint job, and so I went inside. I came out about 3/4 way done and happen to see his boxes of tint sitting on the floor. It was Excel IRP 45 from American Standard Window Films. I questioned Fidel about this. He originally ignored my question, so I asked again. He said that he put the two 3M rolls in the ASWF boxes. I let him finish and paid him. He wrote on my invoice 3M, and told me he would send my Warranty card for 3M. I asked to see the 3M film in his truck, because 3M prints their logo on the film and has to be cleaned with rubbing Alcohol. He said that 3M stopped printing On the film because installers complained. Don’t get me wrong, I’m no expert in the industry. Things can change. But I can smell bullsh*t. I don’t know anything about ASWF, and it could be a great product, but it’s not what I asked for specifically. Unfortunately Premier has lost a customer, and I want others to be aware of my experience. Also still haven’t gotten my warranty card, even after multiple texts and being ghosted.Service: Vehicle window tinting
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January 2022 by Mariah Kincaid
Great service... very good and flexible prices....I reccomend premier to anyone
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January 2022 by Eric Hall
Great service and product. They did a great job.
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January 2022 by Frank de la Torre
I'm guessing premiere window tinting is permanently closed . I took a number of cars there and they always did a very good job and stood behind their products and labor.. two weeks ago I went by there to get another car done and somebody was in there remodeling.
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January 2022 by Roxana Menkin
Fair price, they go beyond. This was my first time here. After getting a couple of estimates somewhere else I decided to go with them. I picked up my car on mother's day and I loved how the detail note left on the dashboard. Can't ask for more this is exactly what I needed, I love driving my car with tinted windows even my husband doesn't need to wear sunglasses when driving my car.
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January 2022 by Dave Peteque
DO NOT GO HERE!I had an appointment this morning, the owner/installer did not show-up to work. The friendly receptionist attempted to call him numerous times. Upon finally answering the phone, he stated he was in the hospital, then five minutes later he was moving into a motel 6. He couldn’t get his story straight. I felt bad for the receptionist who was frustrated with her clown boss. I was told several times he was on his way and that he was two minutes out. He never showed. I wasted half my day waiting on this clown. While I was waiting, other customers were coming in to pick-up their cars thinking that the work was done, no such luck. This place is a joke!DO NOT GO HERE, I WARNED YOU ALL. LOL!
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June 2021 by Hannah W.
Do not come here..... I had an appointment at 8am, and when I arrived no one was there. The door was locked and stalls were closed. So I gave them the benefit of the doubt, and waited 10 mins. Still no one, so I called them. The owner answered and I told him I had an appointment at 8am and he proceeded to tell me I needed to reschedule that he had something to do. I explained to him, that today was my day off and I had made this appointment a week ago. I told him I was not rescheduling my appointment, that if he had something to do, he should've called his customer that made an appointment in advance. (He seemed to have no clue that I had an appointment)So he opened the door for me, and he told me my car would be ready at 2pm. At 1ish I received a call, from the lady who works inside and she said that there is a situation and my car isn't gonna be ready til 4:30-5.So at 2pm, I was on my way back from lunch and decided to drive by to see if they were working on my car. The shop looked closed and my car was no where to be found. At 4:45pm, I went to pick it up, because they close at 5pm.I get there and my car is in the stall, with 3 people standing behind it talking. There is no tint on it, they were just starting the back window. They finally said my car was done at 5:30. I obviously walked around my car before I went to pay for it....When I was paying I complained to the lady, and I honestly feel bad for her. It's not her fault. It's the owners fault. I made it very clear to them, I will never be returning there and that I'm very disappointed with the service. DO NOT COME HERE!!
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May 2021 by Jessica F.
This place has now replaced the tent on my windows three times and it still isn't correct and has bubbles. They broke a piece on my car doospoke to Lisa and she said they would have it replaced and taken care of. Nobody has called me back and it has been over a week. When I call, they don't answer the phone. I'm very unhappy with this place!
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April 2021 by David P.
DO NOT GO TO THIS PLACE!I had an appointment this morning to get my windows tinted. When I arrived, the young friendly receptionist advised me that she did not know where the owner/installer was. He never came. After numerous attempts by the receptionist, the owner finally answered his phone. First he was in the hospital, then he was moving into a motel 6. So unprofessional. I was told over and over he was on his way and that he was two minutes out. I was dumb and kept waiting. He never showed, I wasted half my day. This place is an absolute joke. I WARNED YOU ALL - DON'T GO!!
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March 2021 by Amanda L.
Honestly, the dude was "nice" so I really didn't want to give a bad review. But how are you going to tell someone that the part is $120 and labor is $95 and not call them and ask them if they're okay with the fact that the part jumped in price before installing it. How I left paying $273 is BEYOND me and I was so upset due to not having the money to begin with and to be played during the pandemic is very disappointing.
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January 2021 by Shannon Spatz
Awesome work and reasonable to love this guy
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January 2021 by Nick Spatz
Couldn't be happier with the tint i had installed on my car.. He also fixed a crack in my windshield for me. I've sent both friends and family to him for service since and they all have been very satisfied... THIS IS THE PLACE FOR YOUR WINDOW TINT AND AUTOGLASS NEEDS
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January 2021 by Michael Cohen
Great work. Great price. Very happy with the job and customer service.
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January 2021 by Dennis McManus
Open for business at 8a. The guy opening the business was super!! Unfortunately for a business that does window tinting, there's no one there that does the install. The morning guy kept apologizing and coming up with new stories why the guy wasn't there. All BS I'm sure. I waited 3 hours for a "replacement" installer. Then another 2 for my car to be done. Left at 1pm and I was the first car of the day. Install looked okay, time will tell.I'm pretty sure at one point the owner cruised by for a minute. Shows no concern for his business, customers or putting his employee in the position of having to do "song and dance"!!!Update-Changed to 1 star from 2. Passenger window has bubbles and trim across bottom of rear window is a hack job!! Definitely NOT going back to this place to get it fixed!!!Service: Privacy window films
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January 2021 by Jonas Boudreau
Please work on your communication with customers. When I dropped my car off at 8am no one showed up for 10 minutes. I was told the car would be complete in 3 hours, at 11am. They called to tell me it was done at 3pm.I brought the car back in to get bubbles removed. Appointment at 8:30am. I waited until 8:40am and no one showed up. I was late to work because of this. I dropped the car back off at 12pm, after I was told the work would be done in an hour. No one ever called me. I called them at 4pm and was told it was done then. There are still bubbles on my back window. I can't waste another day of my time to get such a small issue fixed.The tint looks good (minus the bubbles in my back window) and the prices are good, but customer service is terrible at best. I wouldn't recommend using them just for the headache this has caused.
