Samson eBikes in Simi Valley is known for its dependable bikes and unreal customer service. The business stands by its product, offering bumper-to-bumper care. The construction of the bikes is impressive, with solid frames and well-known industry components used. The management and people behind the business focus on customer happiness and satisfaction. The owner and the super awesome technician go out of their way to accommodate customers, even for emergency repairs or assistance for those who did not buy from the store. They ensure bikes are back in perfect order, providing great service and taking care of customers. For a solid, dependable electric bike and exceptional support, Samson eBikes comes highly recommended.
My son bought his bike in June and has beaten up his bike all summer. In three months he put 5000 miles on his ebike. The guys at Samson have taken care of him bumper to bumper. The customer service is unreal. They truly stand by there product. I can't recommend them any more.
May 2022
Had an emergency repair needed and Brad in service went out of his way to accommodate me. Live quite distance so he did the repair while I waited which really was nice. Bike is back in perfect order now, great service Thanks
November 2021
Great shop with lots of ebikes and very helpful and informative
