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June 2023 by Penguins F.
Awesome customer service and my son was very happy with the repairs. Everyone there was polite and professional. Ronnie and Jennifer were especially helpful. Ronnie took care of us, answered all our questions and made sure we were pleased with the repairs. Jennifer was pleasant, explained the paper work and helped with insurance.Highly recommend this business. They sent updates on the repair and someone was always available when I called them. If I could add more stars to this rating, I would happily do so.
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June 2023 by S B.
My wife got rear-ended, and we took the car to Gerber collision and they were professional from day one. They gave us an estimated time. It will be ready and continually text messages to let us know progress on the car .We went and picked it up, All the damages were fixed and the car was in spotless condition, as they detailed it before we picked it up. What an awesome experience.
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May 2023 by Irasema S.
Gerber Collision is one of AAA preferred provider. I was appalled when only having my car for a few days the front bumper popped out after Gerber glued it on instead of using a bracket. I also noticed that the alignment on the SUV was severely misaligned. The engine light was also on. Two weeks passed when I noticed the rear view light had a weird substance that would appear and then disappear until finally it exposed a crack on the side of the light. Also instead of receiving my own fob, I received an old one that does not work when I try using it to open my car. I had a spare fob at home and now it won't work either. I think they programed the fob they gave me to my SUV but none of them work on my car. So Gerber keeps saying they are waiting for the bracket. Everyday the bumper is getting worse. Gerber sent me to their preferred partner for an Alignment on my SUV. They aligned the SUV, but it still not aligned. I complained to Gerber and AAA but they are not responding. Now I have to report Gerber and AAA. I'm taking my car to Schneiders in Simi Valley they do a perfect job. I'm holding Gerber accountable for the bumper. Please do not go to Gerber Collision. This business kept my auto for months before they gave it back to me, in bad form. Try 805 Auto Body and paint in Simi Valley.
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February 2023 by Jerry S.
My BMW was being repaired at Gerber Body Shop in Simi Valley. Crystal & the Crew were absolutely Amazing! They kept me up to date on all repairs, which were excellent! I'm delighted with Crystal & the Crew's Excellent service & attention to detail! I will recommend all my family & friends to Gerber Collision when needed. Thanks! Jerome
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February 2023 by Elisha Enriquez
Wife had 2018 Wrangler taken here on advice of insurance in mid December 2022. It is now approaching mid February (2 months) and Gerber Collision has now extended the timeline FIVE TIMES! Their word has proven to mean nothing! Pick another shop unless you don't mind waiting indefinitely!
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February 2023 by Elisha E.
Wife had 2018 Wrangler taken here on advice of insurance in mid December 2022. It is now approaching mid February (2 months) and Gerber Collision has now extended the timeline FIVE TIMES! Their word has proven to mean nothing! Pick another shop unless you don't mind waiting indefinitely!
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January 2023 by Hannah K.
My husband had an accident on 12/21/22 with his 1999 Toyota 4Runner. Our insurance company recommended Gerber Collision in Simi Valley. They were unable to give us an estimate until 12/27/22 and it turns out they never looked under the hood so we had to return for an added estimate.Much jockeying went back and forth between Safeco and Gerber. It's totaled, it's not totaled. This went on for at least 2 weeks and finally after all of that Gerber said they don't work on cars older than 2004. They obviously knew the car was a 1999 because they had to know what parts to include in the estimate.They could have saved us a great deal of time and aggravation if they'd been honest from the first day and told us they don't work on cars older than 2004.They might do great work but we'll never know since they wouldn't work on our car. We took it to Newcastle Motor and they did a fantastic job repairing it in 2 1/2 weeks.
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January 2023 by Greg Knapp
Couldn't recommend them high enough. The staff are professional, courteous, polite and helpful. Far as I'm concerned, the only auto body shop in Simi Valley. The only one I'd recommend!
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January 2023 by ELMAR ALIYEV
I had very bad experience with this place. Manager lied to me too many times. Just waste of time place to go!
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November 2022 by Jacob Tamburro
They did all of the body and paint work that my car needed flawlessly. My car has a fairly difficult paint to bland, with four different layers. But they made it match perfectly. They called throughout the process to provide updates. I would highly recommend them for any body and paint needsServices: Painting
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June 2022 by Dylan F.
Apparently Rusty Schmidt works with Glass USA. Glass USA's employee Adrian Perez-Aguirre STOLE 500$ cash from me! I tried to pay partial payment on debit and 500$ in cash he apparently pocketed my 500$ in cash because I'm now getting collection notices. Not only that every time I get their receptionist or anyone else on the phone all managers are in a meeting or out of the office when ever I try and call.
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May 2022 by Bruce S.
Brought truck in for new grill, parking/turn signal assemblies and body molding. Additional work they did gratis was remove paint from front bumper, straightened front & rear bumpers, installed RV mirror glass (my part), washed truck (including atrocious chrome wheels), vacuumed & cleaned interior. Highly recommended.
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March 2022 by Chenal H.
Thank you, Thank you, Thank you Gerber Collision & Glass!!!! Alex, Jackie and the whole staff were ABSOLUTELY WONDERFUL. I was always kept informed of the entire process. Even though it was a challenging process for me, I was at ease knowing that my vehicle was being taken care of. I felt like I knew them personally, because of the amount of conversations we had. There was no doubt in my mind that I had picked the right company for my vehicle repair. I will HIGHLY recommend Gerber Collision & Glass!!!!
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January 2022 by Valerie Rose
I haven't had work done here yet, but the first time I came in for an estimate, knowing I wasn't certain if I wanted to put $ into it, they offered to buff out the black mark on my car for free! 2nd time there, was last week for an estimate (on a different car), and they were just so nice, very helpful and seem authentically sincere about wanting to help me in whatever choices I made. Really like this place!
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October 2021 by Julie B.
I was very impressed with the care and professionalism Of this place. I had an accident this past summer, and they were very helpful during that stressful situation. Everything was fixed beautifully. This past week, I noticed that my heater wasn't working. It's always worked. I hadn't used it since the accident, so I went back to Gerber. They couldn't have been more accommodating! Mr. Ferguson and another associate immediately checked under the hood for anything suspicious. He was able to schedule a more thorough inspection the very next morning. Crazy thing, my heater started working on my drive to the appointment. Weird! I explained what had happened, and he couldn't have been nicer. He gave me his card in case it ever happens again. These people are the real deal! They could've easily dismissed me since it has been 3 months since they did the work, but they didn't. I would give 10 stars if I could.
