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April 2021 by Al Zobrist
I highly recommend Technology & Operational Solutions, Inc. (TOpS) for their fulfilment services. They are small but extremely well equipped and capable. They are small enough to give personal attention to the many situations that arise with fulfillment instead of forcing the seller to interact with a large software maze.I had packaging problems with one of my shipments, and TOpS loaned me a conference room to correct the problem, allowed disposal of trash, hand carted boxes of my shipment to and from the fulfilment warehouse to my workroom, and sold me supplies at cost. I will never forget their kindness.Their costs are competitive, and they give full service such as telephone answering, gift wrapping, and special care wrapping. Whatever you need, they can do. TOpS is computerized so that you can check on the progress of orders, etc. They also do shipments to Amazon.Sandy and her team have been together for a long time. If you do business with them, you will feel like they are your team.
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April 2021 by Gordon Walker
Sandy Allan and her team are excellent in all respects- they’ve handled inventory received, stocked our product EZ Stairs and taken all orders and shipped direct to our customers. TOPs has also handled our 800 lines as well. Thank you for a job well done! Gordon T. Walker, President, EZ Stairs, Inc.
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April 2021 by Angie Weatherby
I recently purchased a clothing company that has used TOpS for fulfillment for over a decade. Sandy and her team have been an amazing asset to me, the new owner. The customer service they provide for my company is prompt and top notch. When I reach out to TOpS with questions or requests I alway get a response that day, and often within one hour. It has been a challenge to run an online clothing company during the Covid 19 pandemic. However, I have been amazed at the service that TOPs has provided during this time. They haven't missed a beat and all of my orders have been shipped and received in record time. As a matter of fact, I get comments from customers weekly regarding how quickly they received their packages. Thanks to TOpS, we are still going strong!
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April 2021 by marita norton
We have been doing business with TOPS since 2005. We are the North Pend Oreille Valley Lions Club. We operated an excursion train ride for many years and now operate and excursion pedal rail rider on the same track. Lionsrailriders.com. Since 2005 Tops has taken all of our call in and email in excursion reservations. Quality and customer service is a high priority and they perform flawlessly. Our experience with them could not have been better. .Marita Norton Club SecretaryNPOV Lions Club
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August 2020 by Barry Fanning
Sandy and Crew at TOPS went above and beyond in customer service for me. They were amazing in helping me to coordinate pick-up, packaging, and shipping of some very fragile scientific equipment. Sandy is very responsive and professional in her communications.The whole operation has a positive, can-do attitude. TOPS is a great value. Their services are wholeheartedly recommended!
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June 2020 by Michael Braunold
Excellent service and very attentive to customer needs. Always go the extra mile to satisfy customer and to resolve issues if they arise. Dependable to work with as your business grows especially in challenging times such as now. Fully automated with links to various sales platforms (Shopify etc) and inventory management. Highly recommended as your fulfillment center for domestic and international sales for servicing B2B or B2C customers.
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June 2020 by Lisa Lambert
I have used TOPS to fulfill and ship my orders, as well as to act as my customer service representative on numerous occasions, and they have done an incredible job every time. My product has been on Good Morning America and The View 3 times, and I sold over 10,000 units each time. TOPS got every single order out on time, and provided excellent customer service to the GMA and The View customers. Thank you TOPS for an excellent job as always!
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June 2020 by Audrey Weinstein
Using TOP’s was one of the best decisions I made. Sandy and her team are professional, efficient, reliable and make a point to know my business needs in order to provide the best fulfillment service possible. I know when Sandy says something will be done It will be. Sandy is always a pleasure and is always willing to give you personal attention. Thank you Sandy for all you do!
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June 2020 by Footnanny Brand
This is a great team to work with for answering customer service calls and Fullfillment. They get to know your business needs and keep your customers happy via customer service. They do fulfillment for some of the biggest TV Stations and Brands! Sandy and Scott Rock!
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June 2020 by Betsy Berkhemer-Credaire
ToPS provides excellent and personalized service, careful attention to detail, valuable guidance for website, and quick turnaround on shipping requests. Sandy Allan is an experienced pro who is very reliable. I can always trust my book fulfillment needs will be provided.
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June 2020 by Addie M
We have been working with the Technology \u0026 Operational Solutions for over a year. We have found this organization to be extremely cooperative in meeting our distribution needs and in a timely manner. We appreciate their attitude of best practices. They handle our customer service and do an outstanding job with our clients. We look forward to a continued relationship that has been excellent and very satisfying. Addie M. Trustee, CoRe Publishing, Inc.
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June 2020 by Darren Love
Sandy, Scott and the rest of the team at ToPs are just the best. They are always on top of it and willing to help out. They also run the biz like a small business so you can tell that they care and give you the personalized attention that only small businesses can give. I have every intention to continue working with them and building my business to directly integrate with them because I like them so much. If you’re looking for a 3PL in Ventura / LA area, they are the ones you should choose.
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June 2020 by Howard Cohen
Tops has been a great asset for our company. We have been using their services for about five years now. Sandy and her staff are extremely professional and take pride in what they do for their clients.
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June 2020 by Lawrence Kolterman
TOpS is fantastic. They are super responsive and easy to work with. Very conscientious and make every effort to ensure our orders are shipped out quickly and accurately. Excellent customer service. Night and day compared to our previous 3PL who was terrible. We are grateful we found TOpS and couldn't be happier.
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May 2020 by Kimberly Sayer
I have been working with Sandy and Scott for 3 yrs now. I can trust this team to ship all my orders in a professional and timely manner. Having had bad experiences with other companies, I Can now trust this company to be part of my team. Kimberly Sayer CEO Kimberly Sayer of London
