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January 2024 by Seamus McLean
Ally was so helpful, fast, and kind! She was helping so many people out all by herself, and this isn’t first time. They’ve always been helpful and fast whenever I stop by after work.
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January 2024 by Sriman Munagala
Great store do recomend!!
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December 2023 by Rhoni Patchis
It's always a quick and easy experience. The employees are always friendly and helpful.
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November 2023 by Steve Vandeman
This place goes out of their way to inconvenience you so I figured it's finally time to return the favor.If you're doing an Amazon return, they'll probably tell you you can't use your box and they won't keep it either. You have to take it with you. But if you don't have a box to put your box in they'll tell you you need a box and you can buy one for a few dollars. It's basically a game so they can sell you a box you don't need. They obviously could let people leave boxes that they don't want and then let other customers use those boxes. Since they refuse to accept the package I just drove down the street to the other UPS store on sycamore and of course they had no issues accepting my package the way it was.Not only this game but they also refuse to accept a USPS package even if it's already labeled regardless of the size. They have daily USPS pickups so it doesn't inconvenience them in any way and all the other locations will allow you to leave a USPS package. They just enjoy being difficult here.
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September 2023 by Paul Stalnaker
I live on the east end of Simi and this is the only location I frequent. I have never had a bad experience, always friendly and helpful with me. Andrea is always helpful, doesn't matter if it's printing needs if my printer is down or shipping packages she always comes through for me.
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September 2023 by Melvin Hunter
I use this store for all my shipping needs. Andrea is always friendly, helpful and very knowledge. I always recommend this store to my friends and family members..
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September 2023 by JR. To23
The staff are so professional and friendly I always leave with a smile. I strongly recommend this ups store to my friends and family.
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September 2023 by Pro Quality Plumbing Inc
I recommend this store if you need a mailbox, people are very helpful there and they know how to take care of their customers highly recommended
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September 2023 by Errol DONEGAN
Excellent customer service I was very satisfied how Andrea handle my transaction in a professional manner...
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May 2023 by Girlie T.
We placed an Amazon ordered and UPS "attempted " to deliver. Even though someone was home. They then sent a notice it's here for pickup. Why would we pick up if we paid for shipping. Amazon then contacted UPS and UPS promised to deliver Saturday. Of course the same excuse....just lazy now the package is at this location. Well it can sit there until the cows come home. We are not picking up a package when its your job to deliver it. I hate going into this location anyways always seem like they are so miserable.
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May 2023 by Michael L.
Closed early MULTIPLE times on the weekends. Due to "family emergency" always on the weekends huh?
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April 2023 by Catherine B.
Dreary & depressing store. The employee's seem miserable & look at you like "why are you here?"There's 3 UPS stores in Simi Valley--this is by far my last choice.
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February 2023 by Tim Bundy
Super rude employees. Just be nice. Is it that hard?
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December 2022 by Norma G.
It was great got there and had my package ready to go spent less than 5 min. And my important package arrived prompt and on time .
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December 2022 by Splendori Jones
Andrea is the best! She keeps things moving right along! It’s so cool if you have a mailbox there they know me before I even get in the door!