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October 2025 by Edward Bolanos (Ed's Outdoors)
I have been a customer for several years now and needed an additional unit for the upcoming holiday season. Sherry and Victor were very helpful in getting me a unit and the required paperwork was completed fast and easy. I recommend this location compared to other storage facilities in Simi Valley.
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August 2024 by Patricia Thompson
I had a really good experience when I checked into US Storage the day of my move. The office staff were really friendly. It was very hot that day, so when I came back to the office, they offered me water to me, my brother and my nephew, as we were leaving. PA Thompson, Simi Valley
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August 2024 by Cristina Ramirez
Hella friendly and clean! Nice place!!!
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August 2024 by Lidia Galindo
This place is wonderful- helpful staff, they go above and beyond. I am never disappointed with their services. Glad I found this great place.
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August 2024 by Jose Galindo
I would like to start by thanking all your staff members in your office, amazing customer service and very friendly .The staff members took the time to explain every thing that takes to rent a storage unit, and the make you feel welcome . would definitely recommend this place to everyone I know, just due to the fact this place is amazingly clean & your staff, give great customer service, and there very polite and friendly.
Thank you victor & sherry
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August 2024 by Roberto Montero
Sherry and Victor were great help
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August 2024 by Steve Ford
On every level of “service” and “quality,” what comes through at every touch-point from the staff and the facilities of the Simi location of U.S. Storage is at the top. It really is.
From the initial contact with Victor in the tour and sales/transaction to seeing him on-site with a welcome greeting, and I think “Sherry” as well - great people. Clean and efficient operations, accessible, engaged management and team - whether in an office/lobby visit or in a promptly returned phone call, it’s clear that they truly care and take sincere pride in our satisfaction as customers - which a bit too rare these days.
Easy to endorse being satisfied in having gone with them & the U.S. Storage brand - “the only place you can’t wait to leave, but you like while you’re there!”
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August 2024 by Jose
Great experience with US Storage Center.
Victor & sherry were amazing. Very friendly & helpful.
I highly recommend this place.
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August 2024 by Jonathan Galindo
I had an outstanding experience at the storage facility, thanks to Victor’s exceptional customer service. From the moment I walked in, he was friendly, professional, and incredibly helpful. Victor took the time to thoroughly explain the different storage options available, ensuring I chose the one that best fit my needs. He answered all my questions with patience and made the entire process seamless. His attention to detail and commitment to customer satisfaction truly stood out. I highly recommend this facility, especially with Victor there to assist. Thank you, Victor, for going above and beyond!
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August 2024 by Gerald Valdez
Cheap prices. Good customer service from Victor Galindo. Advised me on the perfect size unit. Thanks Vic!
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August 2024 by Tanya Pancho
Very respectful and excellent customer service help rates was excellent searching best price for me and my budget very courteous Victor is always pleasant to talk to and go over rates that best work for the budget.
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August 2024 by Angela Mendoza
Great service and they had complimentary water so sweet :)
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July 2024 by Irene Trujillo
We had the best costumer service from setting up an account to actually moving into the facility. I would highly recommend US Storage Centers.
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July 2024 by Amar Jajja
Sherry was really wonderful, helped my parents get a storage unit quickly in the middle of a big move. Highly recommend this location - we are repeat customers!!
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July 2024 by Andie Leos-Voyek
We had used US Storage once before. They provide excellent customer service, Sherry is the best!
