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May 2025 by Delcy Pena
How much frustration I feel , they said my package was delivered and in not , so that mean I lost now I understand why people do not want to used usps services.
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February 2025 by John M.
decent post office. nothing too special.
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January 2025 by Abigail Alexander
No passport services
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January 2025 by marc atkinson
These people could not care less about their jobs, and certainly not your mail or packages. Lost mail, mis-directed mail, broken items. I am literally chasing down a package they never scanned, and it was a return that had to be received by a certain time, otherwise I get billed $100. Guess who just got billed a$100 because the USPS zombie couldn't run my package past the scanner? It get worse and worse all the time. It might as well be a third world post office.
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September 2024 by Andy Bourgeois
Staff unhelpful and unwilling to look into a package they tried to deliver and then failed to. Their automated phone number told me to come to this location and they are telling me to go to another location without looking into where my package is.
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August 2024 by Randi Axe
Edward the supervisor should be fired, the company that mailed my package made an error on zip code and they threw my package away, I’ve contacted his supervisors supervisor and they are doing a full investigation on this facility. Edward should be fired.
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July 2024 by R C J
WARNING ⚠️ This location has a "system" to accept packages that are too big to fit in the drop-off door/slot in order to make it quicker than standing in line. They urge you to just leave your package(s) on the counter to the left.
This system is not safe. I left two boxes on the counter. The clerk standing at the window saw this and nodded. They're now missing with no help whatsoever from the USPS. It's been two weeks and all they can say is... "just wait longer and maybe they'll turn up." - Brilliant ?
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July 2024 by lauren garcia
This is by far the worst post office I've experienced.
They don't deliver letters and send them back even though everything is correct.
They lie and say a package delivery was attempted when it wasn't.
When it gets busy, the lady in charge just comes out and yells orders instead of opening up a new terminal.
Very lazy place, I will drive out of my way to avoid.
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April 2024 by Crystal Rae
Staff are extreamly short and rude . Older woman with glasses had been rude each time I come. I’ll go out of my way to go to a store with better service . Maybe employees that care .
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March 2024 by Peter Xaymountry
I stopped by this USPS this morning to ship out my package that I'm returning. I already got the shipping label and everything so I just came here to drop it off. I found parking easily since I came right at 10am when the open. When I walked inside, only 2 people were in line and 1 person working the counter. It's very quiet in the building, like you're in the library. When it was my turn, the lady scanned my package and checked the weight. She also told me that next time I can use the kiosk near the front door to make things faster. I didn't know about the kiosk so if there a next time I have to come here, I'll try doing that.
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December 2023 by Paula Silva
Very nice clerks!
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December 2023 by Sonya Vasquez
The worst post office in simi valley , one lady is so lazy she ruins the whole place for the people who actually work hard . She talked so nasty to her co worker because her “back” hurt she told him to move over rude and on top of the the night before she dismissed me with out even looking in the back for my package .
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October 2023 by Denise Templin
It is NOT a USPS office! It is a private company authorized to be a 3rd party entity. They charge $6 for a package that shows $1.95 on the screen!!!
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October 2023 by Melissa Pammit
Sales associate Donna was so patient with every customer, before and including me. I was delivering two large parcels for the first time and she gently guided me through, which I found much more friendly and efficient than I initially feared. Her service was speedy and I really appreciated the attention she paid and care she took, not just for me but for the other customers she helped.
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June 2023 by Nigel Carson (Hybrid636)
This has to be the worst post office I have ever been to. In the 3 times I've been here I've had to wait anywhere from 20-30 minutes just to weigh and ship a small package. Employees aren't attentive to customers even in the slightest, won't even acknowledge you've been waiting. Employees on their phones and listening to music at the front when there's a line out the door. Definitely pick a different shipping service or location if you value your time